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Talbots

Talbots review: unprofessional service 6

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Author of the review
3:17 pm EDT
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I was in your 12 Oak mall location the week of Thanksgiving.
Shopping for Christmas, I over heard a pregnant worker talking about a black lady that was working there too.
I was very offended and felt she should have kept her thoughts to herself and not use the sale floor for discussion.
It was very unprofessional for Talbots standards. I did not plan to return to that location, but I did and things seemed a little better.
Hopefully that worker will learn that everyone is different.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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6 comments
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Karl Wildforster
Lingle Wy, US
Nov 04, 2023 10:47 pm EDT

Whenever I place a phone order it does not show up in my online account under order history. It’s extremely frustrating if u want to look back at the price u paid per item or if ur returning or exchanging an item There’s nothing to look back on.

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sadie22
Tulsa, US
Feb 25, 2023 9:51 pm EST

If you have a problem with Talbots do NOT e-mail. --it will be totally ignored, Go to chatline. I have had problems with my last two orders and will not be ordering from this company again, ever!

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Kelly Anna Steele
, US
Oct 29, 2022 6:24 am EDT

Since going to university for my masters degree in Boston, ma I used to love the little Talbots on school st. As a prof. in banking for 1/4 of my career and another 1/2 as a bridal sales consultant for Macys in Utah for 12 years, i must say that as a daughter of a col. in the Air Force well as an ex wife of a col. in the army, the staff is awful

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Tinaos
, US
Oct 23, 2018 5:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Both service's are rude. And when a package is lost it's very complicated. If I didn't like the clothes I would not shop here. And the quality of the clothing is not made as well, product's are being bought from a bad supplier.

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Get_lost
, US
Sep 18, 2018 12:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The manager at Talbots, 100 Greyrock Pl, Stamford, Connecticut is rude, obnoxious and must be fired right away. She literally threw m out of the shop because I came in an hour before closing time. She says her name is Jeannette, but I don't believe her. PLEASE fire that nasty woman. She is an African American, older age woman.

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queenie1956
, US
Mar 02, 2012 8:46 pm EST

total agreement! i heard a MANAGER say the other day she had ###s working for her!

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