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Talbots review: unprofessional service

T
Author of the complaint
3:17 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I was in your 12 Oak mall location the week of Thanksgiving.
Shopping for Christmas, I over heard a pregnant worker talking about a black lady that was working there too.
I was very offended and felt she should have kept her thoughts to herself and not use the sale floor for discussion.
It was very unprofessional for Talbots standards. I did not plan to return to that location, but I did and things seemed a little better.
Hopefully that worker will learn that everyone is different.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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3 comments
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T
Oct 23, 2018 5:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Both service's are rude. And when a package is lost it's very complicated. If I didn't like the clothes I would not shop here. And the quality of the clothing is not made as well, product's are being bought from a bad supplier.

G
Sep 18, 2018 12:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The manager at Talbots, 100 Greyrock Pl, Stamford, Connecticut is rude, obnoxious and must be fired right away. She literally threw m out of the shop because I came in an hour before closing time. She says her name is Jeannette, but I don't believe her. PLEASE fire that nasty woman. She is an African American, older age woman.

Q
Mar 02, 2012 8:46 pm EST

total agreement! i heard a MANAGER say the other day she had ###s working for her!

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71 complaints
14 resolved 57 unresolved

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One Talbots Drive, Massachusetts United States
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