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CB Jewelry and Watches Swarovski Complaints #122-141
Swarovski

Swarovski review: did not honor store credit

P
Author of the review
6:25 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jewelry returned to store purchased from within the required 14 day period. Store issued typed printed receipt. The store receipt indicated that it was issued to my daughter. No indication on receipt that it needed to be used within a certain time period. Thus it should have been as good as cash. My daughter tried to use the credit at the store yesterday and was told that since the store could not find it in their computer they would not honor it. The clerk gave her a card with information on how to contact customer service and said that it would take weeks to straighten out.

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    1 Kenney Drive, Cranston, Rhode Island, 02920-4468, United States
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  6. Stan
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    May 20, 2026
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Swarovski Category
Swarovski is ranked 2 among 196 companies in the Jewelry and Watches category
#01 Casio Casio #02 Swarovski Swarovski #03 Fossil Group Fossil Group #04 Tiffany & Co. Tiffany & Co. #05 Pandora Pandora
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