The guy who came to fix our lock straight up lied to us. He did stuff we didn't even ask for, and then had the nerve to charge us $250 instead of the promised $100. And to top it off, he wrecked our mailbox in the process. We've been trying for days to get some of our money back, and even though they said they would, the management is being super careless and we still haven't seen a dime. Seriously, stay away from this service.