Sure Health
Reviews and Complaints

IM FROM GRANDE PRAIRIE, ALBERTA. THANK YOU FOR THIS INFORMATION. I GUESS IF IT SOUNDS TO GOOD TO BE TRUE IT PROBABLY IS. I HAVE A RARE LUNG DISEASE WHICH MAKES ME UNINSURABLE WITH ANY LEGITAMATE INSURANCE PROVIDER. IF THIS WASN THE CASE EVERYONE WOULD BE INSURABLE AND THAT IS NOT WHAT THEY WANT THEY WANT TO HAVE CLLIENTS FOR MANY YEARS SO THEY CAN SUCK EVERY LAST DIME OUT OF US. THEREFORE TOO GOOD TO BE TRUE THANK YOU FOR THE HEADS UP.

I had the very same experience just like Janet from Myakka City, FL. I sent $144.95 for over a year and one half. They didn't pay for anything even though the rep on the phone told me many lies about how SureHealth would pay. At the time I had no insurance and felt if I were to be hospitalized I would be covered. Thank God that I was healthy or I would be homeless still! This happened around 10 years ago and I wish I could get my hard-earned money back. I'm sure there are many other people that were ripped off, maybe if we all get together something good would come of this?

Shari
Genoa City, WI

After it was too late I found a few "items" at their website.
Note: This contract is not protected by any state Life and Health Guarantee Association.
This discount program provided by Patriot Health, Florida, Inc. is not a health insurance policy and is not intended as a substitute for insurance. The program provides for discounts on health services from participating providers, and the range of the discounts will vary depending on the type of provider and the health services received. The program does not make payments to providers of health care services.

John

I was lied to. I was told that I would have maternity benefits and whenever the EOB's came it said that I didn't have maternity benefits. They didn't pay for anything! Not to mention, I had to go to the ER a few times and even that wasn't covered. Whenever I tried to get my benefits appealed I was told to put it in writing. I did that. Then I was told that I had to have my doctor list my complications. I did that. After A LOT of jumping through hoops with these people, I was told that the appeal had to be from my doctor not from me. I got nothing but double talk and no service from these people. When I tried to complain to the people involved they basically said it wasn't their fault and to talk to somebody else. Vincent in claims and Kristen Sobieski an RN were the worst people I could ever talk to. Don't give these people any of your money! I canceled my policy and was told my premium would be refunded on a certain date. I called after that date to find out where my money was and they said that it was posted and to check with my bank. My bank said that it hadn't posted and that there were no pending deposits either. These people had the audacity to call me under a different name but same number to ask if I needed health insurance. The nerve!

I canceled this insurance, and they were suppose to refund my payment back on feb. 11,2008. In my bank , have not received have made several call, they said it was returned, bank said not credited back yet. This is the 15th of February.

I too was mislead into thinking I had health coverage, until I got sick. They will take your money for your so called policy but when it comes time for them to pay it always seems to be "not covered." I canceled my policy by fax (as they requested) but conviently they never received the fax and continued to withdraw from my account. They are a SCAM company and do not sign up for any program.

I was looking for major medical insurance and when Sure Health called me they told me to cancel my other insurance they told me that they cover everything. They never told me it was a discount insurance. My card says insurance card right on it and then I have another card for discounts. November of 2007 I wasn't feeling good. I found a Dr. in network had to drive 2 hrs to see him but found out that I had ovarian cancer. Had to go through chemo, surgery, and as they don, t pay for ct scans. chemo oncologist I have to try and figure out what to do. I do not think they should get away with this. I wish somebody had answers for me.

My parent have been paying for SureHealth for 6 months & were told multiple times that it was health insurance and would cover MAJOR medical problems. My mother was diagnosed with cancer on 01/02/08 and had to be flown to a different hospital. She spent 3 days in the ICU, 4 days in a regular bed as well. During her stay she had to have a PET scan, an MRI, and 2 CT scans, along with minor surgery. Guess what! SureHealth originally said that they would not pay for her treatment because it was "out of network". Now they've decided to pay but what they will pay will hardly cover any of the medical bills. It wasn't until my parent's had to use their "insurance" did they find out that SureHealth is not insurance but a DISCOUNT CARD only. They could have gotten the same discount card for $15/month instead of paying $350/month. My mother's cancer treatments and medication are not covered at all, and my parents are facing the possibility of having to file medical bankruptcy. The worst part is that they had REAL medical insurance an was assured that the SureHealth plan was the same, if not better than the health insurance they had, and that was the only reason they changed over. Talk about fraud!

I have this insurance. The only thing I have had a problem with so far is finding a doctor. However when I found one I was satisfied. I have a 25 $ copay for appointments. I am only 31 but have several pre-existing conditions so this is literally the only insurance I could get, so we figured its better than nothing. What other experiences have people had with SureHealth?

Folks you get what you pay for and exactly what you want. People are to busy to take the time to invest a couple of hours with a reputable licensed agent, but would fork out their credit card info in a minute to a stranger over the phone. Then wonder what happened.

Please everyone do yourself a favor and take time, your health coverage is just too important to leave to chance.

I was solicited by an agent via phone to sign up for this insurance. It sounded great and I was a "perfect candidate." In the past 4 months that I had paid my premium along with the start-up fee I have not had to go to the doctor. Recently I developed a cyst in my left pinky that was pushing on a nerve and causing numbness and lack of use. I had to go the hospital because no doctor would see me nor did they carry my insurance (or had heard of it). Once at the emergency room the doctor told me I had to go see a specialist for surgery. I went to the consultation visit with the surgeon to find out the insurance will not cover in-patient or out-patient surgery at all! I have called PA's Department of Insurance and Sure Health is not even licensed in PA. I have had to cancel my surgery and walk around with a splint on my pinky for two weeks. I plan to cancel and hopefully get my money back but I have to get another insurance that will cover my now pre-existing condition of a cyst in my pinky. I would like to have a law-suit against them because of the not licensed to sell in my state, but I am not sure how it will work being that I was in a "group" coverage.

Agree, they are full of SH! I signed up told the first 5 dr visits free then a $30 copay, so my husband went to a Dr, we were reimbursed $20! Called them they said yes that is your plan. Tough!

I spoke with someone this morning about insurance. The rates seemed very cheap and I even told her that my husband was about to be diagnosed with MS. She said that with a "group" policy, that's not an issue. I am having a lot of problems believing they can offer insurance at $414 for both of us.

Feedback from others please.