Superior Chimney Services Corporation’s earns a 4.3-star rating from 14 reviews, showing that the majority of homeowners are very satisfied with chimney maintenance and repair services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Had them out for a standard fireplace cleaning
Had them out for a standard fireplace cleaning.. first off, drivers van leaked oil all over my driveway.. techs were fine.. my problem was when I got home to read what needs to be done and they recommended $1800 of repairs! I just had the chimney cleaned 2 years ago and was told none of this.. so either they are the best company on earth or like most in the chimney cleaning business, shady as hell
The technicians from Superior Chimney arrived promptly, and worked quickly to identify problems with my chimney
The technicians from Superior Chimney arrived promptly, and worked quickly to identify problems with my chimney. They supported their report with pictures. Ultimately I was not able to use their services because the scope of the work was beyond what they could provide. There was no charge for the service call and pictures. I would recommend the company, and plan to use them to sweep after the repairs are done.
Chimney Services Corp did excellent work. *** and his partner were very thorough and professional
They gave an accurate arrival window. Very helpful, professional, clean and efficient!
They did a great job very informative employees very professional!
The *** were professional, informative, and respectful of protecting property as cleaning was done. The only suggestion/reminder I have is that COVID is still with us and *** should always have a mask with them in case owner request they wear them.
They could schedule me within two weeks for chimney cap installation, within one week for chimney crown installation, and two weeks for removal
They could schedule me within two weeks for chimney cap installation, within one week for chimney crown installation, and two weeks for removal of wood mould from chimney crown. Pretty reliable service. They might improve on communicating with city services when road repair projects are performed at the location. But except that, good quality service what they are appointed to do. Time will test the installations :)
I was able to schedule an appointment easily, the crew gave me appropriate notification of their intended arrival, and arrived promptly to do
I was able to schedule an appointment easily, the crew gave me appropriate notification of their intended arrival, and arrived promptly to do the inspection. After thoroughly examining chimney, gave me a written explanation of the work needed and answered all questions to my satisfaction. All aspects of this encounter were professional and courteous. I have scheduled the work to be done and feel very comfortable working with this company.
I was very impressed with Superior Chimney Service
I was very impressed with Superior Chimney Service. 1.They called to verify the appointment the day before. 2. Called the day of appointment with an estimated arrival time 3. They were very polite,answered all our questions and provided us with additional information.Everything was cleaned up. No mess! Patrick was very knowledgeable and explained everything. Daniel was a neat worker, making sure my home did not get dirty from the cleaning.
Jake the inspector was professional, courteous and well informed about my chimney
Jake the inspector was professional, courteous and well informed about my chimney. Additionally he offered good answers to my questions about chimney care and fire safety. When l asked about certain type of chimney service he said it wasn?t needed for my chimney type. With that you can add trustworthy to my comments. Daniel the installer was equally professional and courteous. He also seemed well informed. He said he is working to move up the career ladder.
From the initial phone call scheduling the inspection, to the quote of the repair, to the work
From the initial phone call scheduling the inspection, to the quote of the repair, to the work...everyone I dealt with at Superior was pleasant and professional. When the mason arrived, he suggested a different brick than the one we originally chose to be a better color match. We trusted his judgement and he went and exchanged our original choice for the one he had in mind. It was indeed a much better match as he suggested. I appreciated a craftsman who takes pride in his work. Highly recommended.
We have hired Superior Chimney two times
We have hired Superior Chimney two times. First February was for chimney cleaning which they did an excellent job. On a follow up service they located a worn seal on the top of chimney. Replaced quickly.We hired Superior July a 2nd time as they also do brick masonary. They did a fantastic job of replacing brick and estimate cost never changed. Very professional, always on time and exceptional follow up.I highly recommend Superior Chimney and will continue to use their services in the future.
This was one of the best home repairs we've ever had!
This was one of the best home repairs we've ever had! The Project Manager was really easy to work with and the team that installed the chase cover and did the repairs was quick and professional. I ask lots of questions and they were ready with answers. I also got the feeling that they truly care about the job and want each customer to be really happy with their repairs. That is what I call true pride in work! I would recommend Superior Chimney to anyone, and if we have other chimney jobs in the future, I will definitely use them again.
Review for Superior Chimney: John, the technician, gave his fair estimates in the installation and parts of the cap with a separate estimate for
Review for Superior Chimney: John, the technician, gave his fair estimates in the installation and parts of the cap with a separate estimate for sweeps and inspection. He is pretty much straight forward, thanks to him, in explanations and what is supposed to be done in priority with our fireplace chimney. I had the cap installed, although it's more expensive, $267 after 15% discount, compared to $210 with other Chimney Services Companies. I wish they should have matched the cost and also they should have given the cost for installation and parts for cap separately.
Very dishonest and misleading sales person
Very dishonest and misleading sales person. Job that he promised when he did estimate was not on the contract, so you better read every single word and make sure that they write what they tell you. I was told that they will rebuild at least twice as much layers than they did. Also he told me that in addition to price there will be additional charge for ?tax on material?. That turned out into $249.97? Didn?t know that 6-7 layer of bricks cost that much?Another point. They did estimate 6/10 with job scheduled to be done 10/17, I sign only because the sales person (Brad O.) told me ?it?s one day job and we will 99% of the time squiz in in a few weeks?. Don?t fall for it. Guys worked hard, but didn?t finish before dark, and still wanted all money paid even though they had to come back and finish. Very disappointed would not recommend.
We use our fireplace quite a bit, and it was due for a cleaning
We use our fireplace quite a bit, and it was due for a cleaning. We called Superior Chimney Services, and were given a detailed explanation of what they do in terms of inspection and cleaning. Upon arrival, the two technicians showed me the conditions of the firebox and chimney that should be addressed from a safety and health issue. Seeing the evidence, I agreed with the assessment and proceeded with additional work. After rooftop inspection and back up photographs, I was appraised of chimney conditions that should be addressed. The fact is, the gentlemen graphically showed me what was wrong, explained the alternatives in very understandable language, and provided a quote for future service. The technicians showed care and concern for my fireplace/chimney and by inference, my family?s safety. This is a trait more service providers should adopt. I am very happy with Superior Chimney Services.
We have been experiencing an issue with leaking from the heating vent in our attic and dripping all the way down into our basement
We have been experiencing an issue with leaking from the heating vent in our attic and dripping all the way down into our basement. I had a heating company come by to check it out. They were unable to figure out what the problem was. Called a roofing company, they came out and sealed around the pipe on the outside. We thought this would take care of our problem. That was not to be. Our heating and air conditioning company recommend Superior Chimney. Called the company and the next morning John came out at first he was a little puzzled and before you know it, we hear "I think I know what the problem is." Sure enough he did. The Chimney had a huge nest which prevented the smoke from the furnace to come out! Left unattended this could have been a very dangerous situation for us. For a young man to be able to figure this out within half an hour the issue was amazing. Thank you John and Superior Chimney! You get 5 stars.
Superior Chimney Services Corporation, located in Lombard, IL [protected], has left me extremely dissatisfied with their services
Superior Chimney Services Corporation, located in Lombard, IL [protected], has left me extremely dissatisfied with their services. I feel compelled to share my experience and give them a one-star rating, along with two thumbs down. I strongly advise against choosing Superior Chimney Corp for your chimney needs.
This company claims to be superior, but their prices are sky-high and completely unreasonable. They engage in overpricing and price fixing, surpassing their competitors in price gouging. Their inflated rates are consistent and do not reflect the quality of work or services provided. Additionally, their advertisements and coupons are unreliable and misleading.
My personal encounter with Superior Chimney Services was a complete disaster. Not only did they fail to resolve an issue, but they also damaged an African artifact that I own. They carelessly placed it on a table in my home without informing me or seeking my permission. I discovered the damage after the two repairmen left my residence on 09-21-22. Despite reporting the incident to the owner, Mr. [Owner's Name], my concerns fell on deaf ears. He arrogantly dismissed my complaint, acting as both judge and jury, and enforcing his own biased rules and laws. It is evident that Superior Chimney Services prioritizes their employees' interests over those of their clients.
In conclusion, I strongly discourage anyone from using Superior Chimney Services Corporation. Their exorbitant prices, lack of accountability, and disregard for customer satisfaction make them an unreliable and untrustworthy choice.
Superior Chimney Services Corporation Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Superior Chimney Services Corporation, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Superior Chimney Services Corporation Legit?
Superior Chimney Services Corporation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Superior Chimney Services Corporation. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Superior Chimney Services Corporation has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
SuperiorChimney.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
SuperiorChimney.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
SuperiorChimney.net you are considering visiting, which is associated with Superior Chimney Services Corporation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a SuperiorChimney.net, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
SuperiorChimney.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Superior Chimney Services Corporation
-
Superior Chimney Services Corporation Contacts
-
Superior Chimney Services Corporation phone numbers+1 (877) 244-6349+1 (877) 244-6349Click up if you have successfully reached Superior Chimney Services Corporation by calling +1 (877) 244-6349 phone number 0 0 users reported that they have successfully reached Superior Chimney Services Corporation by calling +1 (877) 244-6349 phone number Click down if you have unsuccessfully reached Superior Chimney Services Corporation by calling +1 (877) 244-6349 phone number 0 0 users reported that they have UNsuccessfully reached Superior Chimney Services Corporation by calling +1 (877) 244-6349 phone number
-
Superior Chimney Services Corporation address1105 E Saint Charles Rd, Lombard, Illinois, 60148-2090, United States
-
Superior Chimney Services Corporation social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 04, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
The two representatives from Superior Chimney were very friendly when first arrived. They were open and honest about the exact work needing service and the prices were right where I expected them. Thank you Superior!
Good knowledge of there crafted And very professional good pricing
was great. Quick and easy damper install and cracked brick repair and seal.
We have been experiencing an issue with leaking from from the heating vent in our attic and dripping all the way down into our basement. I had a heating company come by to check it out. They were unable to figure out what the problem was. Called a roofing company, they came out and sealed around the pipe on the outside. We thought this would take care of our problem. That was not to be. Our heating and air conditioning company recommend Superior Chimney. Called the company and the next morning *** came out at first he was a little puzzle and before you know it, we hear I think I know what the problem is. Sure enough he did. The Chimney had a huge nest which prevented the smoke from the furnace to come out! Left unattended this could have been a very dangerous situation for us. For a young man to be able to figure this out within half hour the issue was amazing. Thank you *** and Superior Chimney! You get 5 stars.