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The Fireplace Guy

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The Fireplace Guy The Fireplace Guy came to my house to fix my gas fireplace on 4/29

The Fireplace Guy came to my house to fix my gas fireplace on 4/29. He charged me $175.00 for parts. He left the fireplace in pieces and said he would return when he had the part. The charge went through on my card the following day 4/30. I never heard from him again, I called several times but he would not return my voice messages. I thought he had gone out of business, moved out-of-state or passed as it was during the hight of the pandemic. However, today 8/18/2022 my wife saw a truck on Northern Lights Blvd. with his name plastered all over it, she managed to asked him why he never came back at a red light. He stated, it wasn't him. She gave him the address and he denied ever being in my home. Upon arriving home we confirmed that the charge 4/30 was in fact from The Fireplace Guy. This is when it became clear to me that he took my money with no intention of returning.

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Overview of The Fireplace Guy complaint handling

The Fireplace Guy reviews first appeared on Complaints Board on Jun 19, 2023. The latest review The Fireplace Guy came to my house to fix my gas fireplace on 4/29/2021 was posted on Jun 19, 2023. The Fireplace Guy has an average consumer rating of 1 stars from 1 reviews. The Fireplace Guy has resolved 0 complaints.
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    Sep 20, 2025
The Fireplace Guy Category
The Fireplace Guy is ranked 12 among 14 companies in the Fireplaces and Stoves category