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The Fireplace Guy came to my house to fix my gas fireplace on 4/29
The Fireplace Guy came to my house to fix my gas fireplace on 4/29. He charged me $175.00 for parts. He left the fireplace in pieces and said he would return when he had the part. The charge went through on my card the following day 4/30. I never heard from him again, I called several times but he would not return my voice messages. I thought he had gone out of business, moved out-of-state or passed as it was during the hight of the pandemic. However, today 8/18/2022 my wife saw a truck on Northern Lights Blvd. with his name plastered all over it, she managed to asked him why he never came back at a red light. He stated, it wasn't him. She gave him the address and he denied ever being in my home. Upon arriving home we confirmed that the charge 4/30 was in fact from The Fireplace Guy. This is when it became clear to me that he took my money with no intention of returning.
The Fireplace Guy Reviews and Complaints
The Fireplace Guy’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their installations and services.
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The Fireplace Guy phone numbersClick up if you have successfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number 0 0 users reported that they have successfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number Click down if you have unsuccessfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number 0 0 users reported that they have UNsuccessfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 20, 2025
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