Menu
For Business Write a review File a complaint
A.A.S. Service Customer Service Phone, Email, Contacts

A.A.S. Service
Reviews and Complaints

www.aasserviceinc.com

Learn how the rating is calculated

4.7 14 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

A.A.S. Service Reviews 15

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service I not only recommend Urs for his 42 years of experience, his professionalism, his knowledge, his professional licensure and affiliations, but

I not only recommend Urs for his 42 years of experience, his professionalism, his knowledge, his professional licensure and affiliations, but also his desire to do the best work possible for his customers. We needed our chimney crown seal repaired and some garage block wall joints ground out and re-tuckpointed. He responded promptly to my calls for estimates and scheduled and completed the work as promised, We also very much appreciated the walk-through and clean-up at the project completion. Urs- thank you for another masonry job well done and thank you for your military service to our country !

Read full review of A.A.S. Service and 4 comments
Hide full review
4 comments
Add a comment
K
K
K. Runte
Verified customer This complaint was posted by a verified customer. Learn more

I not only recommend Urs for his 42 years of experience, his professionalism, his knowledge, his professional licensure and affiliations, but also his desire to do the best work possible for his customers. We needed our chimney crown seal repaired and some garage block wall joints ground out and re-tuckpointed. He responded promptly to my calls for estimates and scheduled and completed the work as promised, We also very much appreciated the walk-through and clean-up at the project completion. Urs- thank you for another masonry job well done and thank you for your military service to our country !

K
K
K. Hermann
Verified customer This complaint was posted by a verified customer. Learn more

I had repair work done on my chimney today (07/26/22) by AAS Service, *** They were very professional and I am very pleased by the results. I could not be *** was first-class all the way. They went out of their way to do the job and accommodate any of my concerns.They were also pleasant to work with and explained what they were doing. I would highly recommend them.

D
D
D. Morar
Verified customer This complaint was posted by a verified customer. Learn more

It was wonderful working with A.A.S. Service today replaced our insert and capped our Chemney. Job was done well! Quickly and highest quality!We are very Satisfied with A.A.S. Service! We will have them inspect our fireplace yearly as recommended by the fire department

S
S
S. Torp
Verified customer This complaint was posted by a verified customer. Learn more

The service was simply amazing. The chimney work was well done (complete reconstruction, including liner and brick work), completed in a timely manner, and the cost was reasonable. I will definitely be using this gentleman for a long time for general fireplace maintenance. Beyond pleased with this job.

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Mr. Smith gave me an estimate on tuck-pointing my front stoop and scheduled the work for the first day of the next week

Mr. Smith gave me an estimate on tuck-pointing my front stoop and scheduled the work for the first day of the next week. He and his helper, John, arrived promptly and worked without a break until the job was completed. My plantings were covered and protected, and everything was cleaned up. Mr. Smith gave me several recommendations regarding an underlying problem with the stoop, but then just went ahead and fixed it (at no extra charge). He had repaired, capped, and sealed my two chimneys in 2014, and they are still as good as new. This company is certainly my choice for chimney repair and tuck-pointing.

Read full review of A.A.S. Service and 1 comment
Hide full review
1 comment
Add a comment
R
R
R. O'Conner
Verified customer This complaint was posted by a verified customer. Learn more

Professional, did everything as promised, clean up after was good. Urs was very easy to work with. We would definitely use A.A.S. service again.

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service A.A.S. Service was very prompt in returning my call and within the day which was on a weekend

A.A.S. Service was very prompt in returning my call and within the day which was on a weekend. Both the technician and his partner were very personable, professional, and knowledgeable. The technician was very thorough and provided documented information about what type of service was needed for our chimney to be safe and also to get the maximum life and benefit from it. He explained everything in an easy understandable manner. He was extremely polite, courteous, and cleaned up everything. They were right on time and gave a 30-minute notice before they arrived. The technician showed pride in the finished product as did I. I would recommend A.A.S. Service to anyone.

Read full review of A.A.S. Service and 2 comments
Hide full review
2 comments
Add a comment
O
O
O. Monahan
Verified customer This complaint was posted by a verified customer. Learn more

There is not enough praise that I could give the owner and operator, Urs,( and his assistant ***), from A.A.S. Service,Inc. ! My first experience was in November . They showed up exactly on the agreed upon time(with even an Im on my way phone call!). Urs was professional from the start. My chimney hadnt been inspected for over 20 years so I knew that there could potentially be some problems. I didnt tell Urs this, I unfortunately didnt have to. After he did a full chimney inspection he showed me and explained to me, with detailed pictures that he took, what his findings were. We discussed my options and what each option would cost. I decided to go with a gas fireplace (I was leaning that way when I made my appointment). He was able to install it that day- and I love it! Unfortunately I had to call Urs on December 27 do to some damage some roofers had done. Urs came out the very next day to see what had been done and to see if he was going to be able to repair it or if a whole new unit was going to be needed. Urs, fortunately was able too fix the damage that had been done! He was also kind enough to point out other damages and cost cutting the roofing (and gutter) company had done. I not only recommend Urs for his 40+ years of experience, his professionalism, his knowledge, but also his desire to do the best work possible for his customers. Urs- thank you!

M
M
M. Von
Verified customer This complaint was posted by a verified customer. Learn more

Very polite. Finished work quickly. I would recommend. Had motor replaced, that had been worn away.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service A.A.S. Service - I highly recommend this company for any of your repairs to brick work especially the chimneys

A.A.S. Service - I highly recommend this company for any of your repairs to brick work especially the chimneys. Started out that we needed him to fix the walls on each side of our front steps. The repair job was so nice and professional we decided to have him go up and check the chimney. Once again, the job was perfect and we were very pleased. We had one more project in mind that we were going to wait till next year but decided to have everything done at once. So he went out and checked our brick patio and fixed the areas that needed work. Our projects are complete and professionally done. To A.A.S. Service, a big thank you!

Read full review of A.A.S. Service and 3 comments
Hide full review
3 comments
Add a comment
C
C
C. Parisian
Verified customer This complaint was posted by a verified customer. Learn more

Because our fireplace had not been used in the 12 years that we lived here, now I needed it inspected because I plan to sell the house since the death of my husband. Marlon from A.A.A. Services, *** was on time. He inspected it and showed me the damaged items. He cleared and cleaned it out. He told me what he was going to do, how much it would cost and how long it would take ( 45 minutes ) to install a new unit. And that's how long it took to have my beautiful new fireplace up and burning! I cried tears of joy! , and have had it lit almost every evening since I've gotten back in town. He took time to explain things to me and even took time to let me light it before he left so that I was comfortable. He also left written instructions. I recommend A.A.A Services. Thank you Marlon!

L
L
L. Hoeger
Verified customer This complaint was posted by a verified customer. Learn more

AAS Service was able to set up an appointment two months faster than someone else I called. He was very prompt and professional. He also explained what work was needed and took pictures so we could see the before and after. He replaced the Crown Seal and worked on the firebox where needed. I will feel safe when we have our next fire! I plan on telling my friends and family to call AAS Service for all their needs.

L
L
L. Krajcik
Verified customer This complaint was posted by a verified customer. Learn more

I highly recommend A.A.S. They were able to come out to inspect our fireplace quickly and provided us with a lot of great information about our chimney. Urs was very honest, knowledgable, and worked fast. This is our first experience in a house that has a wood burning fireplace and he gave us a lot of good information on how to properly start a fire and use our fireplace correctly. He even got a nice fire started for us before he left. Will definitely use them for any fireplace or chimney needs in the future and will be recommending them to our friends.

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Urs and his assistant John came out today to tuck point, seal, and add a new crown to our 2-story tall chimney

Urs and his assistant John came out today to tuck point, seal, and add a new crown to our 2-story tall chimney. They started work at 7 AM and got everything completed by mid afternoon. They took care to make sure everything was done correctly and that everything got cleaned up. I felt confident with Urs; he has been in the business of chimney repair for 40+ years. He thoroughly explained what he planned to do; he communicated well with me in preparation for the job to begin. He is personable, down-to-earth, and knowledgeable about his profession. I recommend A.A.S. to others; I myself would use Urs again in the future.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Thankfully there are still some honest, specialized contractors out in our world

Thankfully there are still some honest, specialized contractors out in our world. Urs, took pictures of our problem at the top of our chimney, after having two different heating companies come out for a leak. He diagnosed the problem immediately, luckily none of us had been seriously sick from a backflow of carbon monoxide! We do have detectors, but we did trust the heating companies knew what they were doing. Found out the whole top was crushed in, therefore no airflow! He replaced the unit on top and we will still have to deal with a heating company to do more. He is a no nonsense, get to business guy and he knows his stuff. Thanks for a great job Urs!

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Just had my chimney crown and exterior repaired and sealed

Just had my chimney crown and exterior repaired and sealed. The owner (John) had inspected the chimney a few weeks ago and gave me an estimate for the work. I thought the price estimate was fair for the work to be done so we went ahead to have the job done. He and his helper arrived promptly on the scheduled day and time and quickly & professionally completed the services. Their final cleanup was perfect and now we will not have to be concerned about the chimney for many years to come. As a side note, while doing the work John noticed evidence of a few bats living under the house facia and gave us a 'heads up' on that. I would recommend AAS Service to everyone.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service A.A.S. Service and their team serviced 2 chimneys on a 3 story Century Home, which were difficult to reach

A.A.S. Service and their team serviced 2 chimneys on a 3 story Century Home, which were difficult to reach. The service included grinding, tuck pointing, installing a cap, flashing, and waterproofing. They were able to service the chimneys using an articulated bucket, ensuring that the brand new roof was not affected. Ryan worked efficiently, kept his work area clean and organized, and displayed a high level of professionalism. Additionally, Ryan successfully flashed a vent pipe that was located too near the chimney. A.A.S. Service utilizes advanced mortar and polymers in their flashing products. Urs demonstrated exceptional skill by maneuvering the lift through a narrow space, even fitting through my fenced area. He even took the time to show me how to tuck point other small areas of my house. Thank you both for providing a great experience!

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service A.A.S. Service came out, despite the snow, to inspect, clean, and repair my fireplace

A.A.S. Service came out, despite the snow, to inspect, clean, and repair my fireplace. Urs, the technician, is very direct and honest and highly skilled. He showed up right on time and got to work. Right away he identified some issues and made sure I understood what causes them, what my options were, and what he could do. He swept, repaired a lot of tuckpointing, applied a creosote treatment, and advised me of a crack in the crown of the chimney, bowed damper, and missing ash door. He even had a replacement ash door with him. Before I knew it, the work was finished and I had learned quite a few things from him on how to safely use and maintain my firebox. Urs is truly a man of his trade and I would recommend him to anyone.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Because our fireplace had not been used in the 12 years that we lived here, now I needed it inspected because I plan to sell the house since the

Because our fireplace had not been used in the 12 years that we lived here, now I needed it inspected because I plan to sell the house since the death of my husband. Marlon from A.A.A. Services, who was on time. He inspected it and showed me the damaged items. He cleared and cleaned it out. He told me what he was going to do, how much it would cost and how long it would take (45 minutes) to install a new unit. And that's how long it took to have my beautiful new fireplace up and burning! I cried tears of joy! , and have had it lit almost every evening since I've gotten back in town. He took time to explain things to me and even took time to let me light it before he left so that I was comfortable. He also left written instructions. I recommend A.A.A Services. Thank you Marlon!

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service Had A.A.S

Had A.A.S. Service come out to do a chimney cleaning and inspection. Our firebox needed repaired. We also decided to order new fireplace doors from Urs. He was told the doors would take 6 wks. to a couple of months to come in. In the meantime, Urs was going to repair the firebox so we could use the fireplace while waiting for the new doors. Much to our surprise, we got a phone call one week from our initial appointment and Urs had our new doors and wanted to come out within an hour to repair the firebox and install our new doors. We were very pleased with the work that was done and the timely and courteous manner in which the work was done. Love the new doors and would highly recommend using A.A.S. Service to anyone. Much pride taken in the work that was done. Thank you, Urs, for a job well done.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service I am so grateful to A

I am so grateful to A.A.S. Service coming out and repairing my chimney. He literally is a life saver. He was recommended by a neighbor and I can not be more happy with the results. A.A.S. Service was very helpful, knowledgeable, and personable to work with. He explained exactly what was wrong and what was needed to fix the problem at a reasonable price . During the repair he took the time to show me what he was repairing and answer my questions through every step of the way. I was amazed at exactly how in disrepair my chimney was, and leaned that my home did have dangerous levels of carbon monoxide inside that I had no clue was happening. I have since been telling all my family and friends to get their chimneys inspected without delay and will very eagerly recommend his company to anyone. It could save their life like it did ours.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service I have had A

I have had A.A.S. Service out twice now to service my firebox. The first time they cleaned the box as well as replace the back panel. I was very happy with the care they took to make sure the firebox and chimney were safe for use. Today I had A.A.S. Service out again for a cleaning and to replace the bottom panel and starter. I was afraid we would run into issues as the starter looked like it was ready to fall apart (which it did) and I wasn't sure the bottom panel would come out. Well, within two hours time the panel and starter were replaced and the creosote treatment was applied. The firebox was repaired and safe for many more fires to come. Again, the care taken to make sure everything was done right so we could enjoy fires safely was incredible. If this isn't enough reason to invite A.A.S. Service into your home, the price for all this was unbelievably inexpensive. If you are looking for someone to service your fireplace or firebox, look no more, A.A.S. Service will do everything you need and more.

Read full review of A.A.S. Service
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

A.A.S. Service There is not enough praise that I could give the owner and operator, Urs, ( and his assistant John), from A

There is not enough praise that I could give the owner and operator, Urs, ( and his assistant John), from A.A.S. Service,Inc. ! My first experience was in November . They showed up exactly on the agreed upon time (with even an I'm on my way phone call!). Urs was professional from the start. My chimney hadn't been inspected for over 20 years so I knew that there could potentially be some problems. I didn't tell Urs this, I unfortunately didn't have to. After he did a full chimney inspection he showed me and explained to me, with detailed pictures that he took, what his findings were. We discussed my options and what each option would cost. I decided to go with a gas fireplace (I was leaning that way when I made my appointment). He was able to install it that day- and I love it! Unfortunately I had to call Urs on December 27 due to some damage some roofers had done. Urs came out the very next day to see what had been done and to see if he was going to be able to repair it or if a whole new unit was going to be needed. Urs, fortunately was able to fix the damage that had been done! He was also kind enough to point out other damages and cost cutting the roofing (and gutter) company had done. I not only recommend Urs for his 40+ years of experience, his professionalism, his knowledge, but also his desire to do the best work possible for his customers. Urs- thank you!

Read full review of A.A.S. Service
Hide full review

A.A.S. Service Complaints 1

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

A.A.S. Service Lied about roof inspection saying his employees were on the roof

Lied about roof inspection saying his employees were on the roof. Only one person was here. Looked up the bottom of the fireplace and said there were multiple fires? Told us that it would be [insert appropriate amount] dollars to put in a top damper. When calling him back all he did was swear and call me an old man. His reasoning for not cleaning was liability, we told him we don't use the fireplace and just want it cleaned.

Read full review of A.A.S. Service
Hide full review

Is A.A.S. Service Legit?

A.A.S. Service earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds A.A.S. Service to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, A.A.S. Service is known for their high standards and safety. If you're thinking about dealing with A.A.S. Service, it's wise to check how they handle complaints.

A.A.S. Service has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Aasserviceinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the aasserviceinc.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to A.A.S. Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About A.A.S. Service

A.A.S. Service, a leading provider in the industry, offers a comprehensive range of services to meet all your business needs. With their expertise and dedication, they deliver top-notch solutions tailored to your requirements. From maintenance and repairs to installations and inspections, A.A.S. Service ensures your business operations run smoothly. Their team of skilled professionals is committed to delivering exceptional results, ensuring your satisfaction. Trust A.A.S. Service for reliable and efficient solutions that keep your business thriving. Visit their website, aasserviceinc.com, to learn more about their offerings and how they can benefit your business.

Overview of A.A.S. Service complaint handling

A.A.S. Service reviews first appeared on Complaints Board on Oct 29, 2023. The latest review I not only recommend Urs for his 42 years of experience, his professionalism, his knowledge, his professional licensure and affiliations, but was posted on Oct 29, 2023. A.A.S. Service has an average consumer rating of 1 stars from 15 reviews. A.A.S. Service has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. A.A.S. Service Contacts

  2. A.A.S. Service phone numbers
    +1 (330) 245-1815
    +1 (330) 245-1815
    Click up if you have successfully reached A.A.S. Service by calling +1 (330) 245-1815 phone number 0 0 users reported that they have successfully reached A.A.S. Service by calling +1 (330) 245-1815 phone number Click down if you have unsuccessfully reached A.A.S. Service by calling +1 (330) 245-1815 phone number 0 0 users reported that they have UNsuccessfully reached A.A.S. Service by calling +1 (330) 245-1815 phone number
  3. A.A.S. Service address
    570 Rawlins Ave, New Franklin, Ohio, 44319-4343, United States
  4. A.A.S. Service social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.