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SuperHeroStuff Complaints 9

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1:20 am EDT
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SuperHeroStuff Disappointing Quality: Xavier School Hoodie from SuperHeroStuff

So, I got this hoodie from SuperHeroStuff and it was looking pretty good when I first got it. It was a Xavier school hoodie and I was really happy with how it looked. But, after washing it a couple of times and wearing it only 10 times, the zipper teeth started falling off. I was really disappointed because I paid around $65 for it and I don't think it's worth that much if it's going to fall apart so quickly. I don't think I'll be buying from SuperHeroStuff again if this is the kind of quality they're selling.

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11:51 pm EDT
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SuperHeroStuff Terrible Service from SuperHeroStuff: Delayed Shipping and No Response to Emails

I bought some stuff from SuperHeroStuff for Christmas way back in September. They sent it out on the 29th of September, but then on the 9th of October, it was sent back to them. I got in touch with them and they said I needed to confirm my address for the shipping company. So I did that, but now it's the 3rd of November and they haven't replied to my last three emails. According to the tracking, my stuff is still just sitting there in limbo. It hasn't even been sent back to me yet. This is some useless service, let me tell you. I've asked them to either send my stuff again or give me my money back, but they haven't replied. I wouldn't recommend them to anyone.

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10:07 pm EDT
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SuperHeroStuff Disappointing Quality: Mario Bros iPhone Case Review

Got myself a Mario bros iPhone case from superherostuff.com for my iPhone 5. I've been using the original case that came with my phone for over a year now and I wanted to switch things up with a cool new case. I've dropped my phone a bunch of times before and it never had any issues. However, this new case from superherostuff.com didn't seem to fit my phone properly from the start.

Today, I accidentally dropped my phone for the first time since putting on this new case and unfortunately, the screen cracked. Now, I'm out $150 bucks because of this piece of junk. I'm really disappointed with the quality of this case and I'm not sure if I'll be buying from superherostuff.com again.

Overall, I think it's important to be cautious when buying phone cases online. It's always better to do some research and read reviews before making a purchase. I hope this review helps someone out there make a more informed decision.

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Is SuperHeroStuff Legit?

SuperHeroStuff earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SuperHeroStuff to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SuperHeroStuff is known for their high standards and safety. If you're thinking about dealing with SuperHeroStuff, it's wise to check how they handle complaints.

Superherostuff.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Superherostuff.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up SuperHeroStuff and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Superherostuff.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While SuperHeroStuff has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to SuperHeroStuff. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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SuperHeroStuff Disappointing Experience with SuperHeroStuff: Lost Package and Poor Customer Service

I recently made a purchase from SuperHeroStuff for a gift for my child. As a single mom, it was a bit of a sacrifice to buy, but I wanted to make my child happy. Unfortunately, my package was lost by UPS during shipping. I was really disappointed and frustrated, especially since UPS wouldn't let me file a claim.

When I reached out to SuperHeroStuff's customer service, the person who responded to my email was extremely rude. They didn't seem to care about resolving the issue at all, and it felt like they were only interested in taking people's money. I was really disappointed with the way they handled the situation.

Overall, I feel like this company is very dishonest. It's really disappointing to see a business that doesn't seem to care about its customers. I wouldn't trust them with my money again, and I'm going to make sure to tell everyone I know about my experience.

I wish I could give SuperHeroStuff a zero rating, but unfortunately, that's not an option. I hope that other people will be able to learn from my experience and avoid this company in the future.

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SuperHeroStuff Disappointing Experience with SuperHeroStuff - Incorrect Item Sent, No Refund Offered

So, I was really excited to order some stuff from SuperHeroStuff for my husband's birthday last October. I got him a bunch of things, including a men's flash work shirt that cost $59.99. But when the package arrived, I was pretty disappointed to find that they had only sent a $10 looking flash t-shirt instead of the work shirt I had ordered.

I was really upset that they didn't even offer a refund to my account or credit card. It's not like I ordered the wrong thing or anything, they just sent me the wrong item. And to make matters worse, they sent it separately from the rest of my order, so it was pretty obvious that they knew what they were doing.

I have to say, I was really let down by SuperHeroStuff. The one thing I really wanted my husband to have for his birthday, and they couldn't even produce it. I give them an F rating for this experience. Thanks for nothing, SuperHeroStuff.

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SuperHeroStuff SuperHeroStuff Review: Overpriced and Poor Customer Service

So, I was looking for some cool hoodies to wear and stumbled upon SuperHeroStuff. I gotta say, their prices were a bit steep, but I decided to go for it and ordered a couple of them. However, I didn't receive any confirmation that my order went through and it didn't even show up in my bank account. I was a bit worried, so I decided to reorder them. But then, both orders showed up in my account and I just wanted to cancel one of them.

I tried contacting their customer service, but it took them over a week to respond to my emails and phone calls. It was frustrating, to say the least. When they finally did respond, they had already processed both orders and didn't seem to care about my situation. I was left with a "sucks to be you" attitude from them.

Overall, I wouldn't recommend buying from SuperHeroStuff. It's just not worth the overpriced hassle from start to finish.

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SuperHeroStuff SuperHeroStuff Review: Cool Hats, Deceptive Practices

So, I decided to check out SuperHeroStuff and bought a few hats from the Avengers collection. The hats were pretty cool and seemed to be of good quality, but unfortunately, they were too big for me. So, I decided to return them. However, things didn't go as smoothly as I had hoped.

When I received my refund, I noticed that they had given a partial credit to someone else's credit card. I was pretty upset about this and tried to contact their customer service. But, I was put on hold for a whopping 20 minutes before being sent to a voicemail. I left a message, but to my surprise, they deleted the order from my purchases account. I found this to be quite deceptive!

Despite all this, I kept all my emails and the UPS return receipt. I think it's important to keep a record of everything when dealing with online purchases. It's a good thing I did because I had to dispute the charges with my credit card company.

Overall, I think SuperHeroStuff has some cool stuff, but you need to be careful when dealing with them. Make sure you get the correct size, or you might end up having to dispute charges like I did. Maybe if enough people complain, they'll stop their deceptive practices.

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SuperHeroStuff Mixed Experience with SuperHeroStuff: Missing Item and Customs Charge

So, I just wanted to share my experience with SuperHeroStuff. I placed an order for 3 hats and 5 pins at the start of the month. Being from Canada, I knew that shipping might take a bit longer than what was stated, but that was okay with me. When the items finally arrived, I was happy to see that they were packaged with care. However, I did have to pay a customs charge upon delivery, which I had heard about before, so I wasn't too surprised.

When I opened the package, I was disappointed to find that I only received 2 hats and all 5 pins. The missing hat was the one that I had ordered for myself, but my daughters were happy to receive their hats and pins. I tried to contact customer service, but I have to admit that it wasn't the greatest experience. I'm still waiting to hear back from them about how this will be resolved.

One thing that I do want to mention is that the prices on the website are in USD, so as a Canadian, I ended up paying about $60 CDN for a $40 USD hat. This was reflected on my credit card receipt.

Overall, I think that SuperHeroStuff has some great products, but there were some issues with my order. I hope that they can improve their customer service and ensure that all items are included in future orders.

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SuperHeroStuff Disappointing Experience with SuperHeroStuff: Shady Business Practices and Limited Sizes

I gotta say, I was pretty disappointed with SuperHeroStuff. I mean, I shoulda read some reviews before I went ahead and trusted them with my hard-earned cash. But, you know, I was feeling pretty optimistic about the whole thing. I mean, they got a wide range of products, right? And I was looking for something specific, so I figured they'd have it.

Well, turns out they didn't. And not only that, but they didn't even bother to update their site to let me know that the item I wanted wasn't available. So I went ahead and made my whole purchase, thinking I was gonna get what I wanted. But nope, they just went ahead and sent me the rest of my order without even checking if I still wanted any of it.

I mean, come on. That's just shady business practices right there. It really feels like they're just trying to scam people out of their money. And to top it all off, they don't even have a good selection of sizes. Like, seriously? How hard is it to offer a variety of sizes for your customers?

Overall, I'm just really disappointed in SuperHeroStuff. I wouldn't recommend them to anyone, and I definitely won't be shopping with them again.

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Overview of SuperHeroStuff complaint handling

SuperHeroStuff reviews first appeared on Complaints Board on May 20, 2023. The latest review Disappointing Quality: Xavier School Hoodie from SuperHeroStuff was posted on Jun 8, 2023. SuperHeroStuff has an average consumer rating of 1 stars from 9 reviews. SuperHeroStuff has resolved 0 complaints.
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  1. SuperHeroStuff Contacts

  2. SuperHeroStuff phone numbers
    +1 (201) 984-4376
    +1 (201) 984-4376
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  5. Jenny
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    Jul 03, 2025
SuperHeroStuff Category
SuperHeroStuff is ranked 12 among 79 companies in the Specialty Stores category

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