The complaint has been investigated and
resolved to the customer's satisfactionResolved Supercuts — terrible haircut and stylist
resolved to the customer's satisfaction
So I decided to give it a try and get a trim from Supercuts since my regular hairstylist will be off for a week. The woman that cut my hair took a look at my hair and said “oh, Honey, when was the last time you HAD a haircut.” I told her about 6 weeks ago and she said “honestly, whoever cut your hair did a terrible job.” I should have trusted my gut instinct and walk out the door but I stayed. She grabbed her scissors and randomly cut straight across for a couple times then grabbed another section of my hair and started to cut “layers.” In less than 10 minutes, she was done. I mean I had long hair and wanted a trim. In 10 minutes, I had two layers of wet hair laying on top of each other and my hair was barely touching my shoulder when all I asked was a freaking trim. At the check out, she tried to sell me some hair “wet and dry” hair product from Paul Mitchell. Actually I was mad out of my mind and all I wanted to do is to get home and dry my hair so I could tie it into a ponytail. It was so bad that my co-worker told me how bad the haircut looks when I showed her. Way to go Supercuts! I am sure she was a much better pro than my regular hairstylist.