Sunrise Heat & Air’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with HVAC services.
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Transaction was on 8/12
Transaction was on 8/12. This company took full advantage of my father, who has severe psychiatric diagnosis and is permanently disabled. Sunrise Heat & Air in Palm Harbor, FL convinced my father that his brand new, 2-year-old, 3-ton, 16 SEER Trane AC System with a 10-year parts warranty was bad. They replaced it with the exact same unit, charging him $13,600 for their services. My father had maintenance on his AC 3 months prior to this incident, and the system was running perfectly. When we, the family, found out about this absurd transaction, we called and emailed the company, asking them to give us back the original working AC system, but they refused. I am my father's POA and look after him, and this company preyed on his weaknesses and disabilities. They must be reported.
I got a new AC and heating system from Sunrise Heat & Air on July 26
I got a new AC and heating system from Sunrise Heat & Air on July 26. They finished the job on July 29. I paid half when I signed the contract and the rest when they were done on July 29. I had some complaints later on. Most of them got fixed, like when they repaired the damage to the existing supply duct while installing the new return duct. Here are my complaints: 1. The installation of the return duct was messy, and it made our almost new carpet all dirty with attic insulation stuck in it. The whole house was also covered in attic insulation and fiberglass duct board debris. Even though I asked them to be careful and protect our stuff, they didn't do it. We had to spend the next three days cleaning the house. 2. In our contract, we paid Sunrise Heat & Air for a full 10-year Goodman labor warranty. But when I tried to get the warranty, they only gave me a parts warranty. I've tried three times to fix this problem, but it didn't work out.
Is Sunrise Heat & Air legit?
Sunrise Heat & Air earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Sunriseacpro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Sunrise Heat & Air protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Sunrise Heat & Air has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Sunrise Heat & Air
One of the key strengths of Sunrise Heat & Air is their team of highly skilled and experienced technicians. These professionals possess extensive knowledge and expertise in all aspects of heating and air conditioning systems. They are well-equipped to handle a wide range of installation, repair, and maintenance services, ensuring that customers receive top-notch service every time.
In addition to their technical proficiency, Sunrise Heat & Air takes pride in their dedication to customer service. They understand that each customer has unique needs and requirements, and they strive to provide personalized solutions that meet those needs. Whether it's a residential or commercial project, their team works closely with clients to understand their specific goals and deliver tailored solutions that exceed expectations.
Sunrise Heat & Air also stands out for their commitment to using high-quality products and materials. They partner with leading manufacturers in the industry to ensure that their customers receive reliable and durable equipment. By utilizing top-of-the-line products, they can guarantee the longevity and efficiency of their installations, saving customers both time and money in the long run.
Furthermore, Sunrise Heat & Air is known for their prompt and efficient service. They understand that heating and air conditioning issues can arise at any time, often causing inconvenience and discomfort. That's why they offer 24/7 emergency services, ensuring that customers can rely on them to resolve any urgent problems swiftly and effectively.
Overall, Sunrise Heat & Air is a trusted provider of heating and air conditioning services, offering a combination of technical expertise, exceptional customer service, and high-quality products. With their commitment to customer satisfaction and their ability to deliver reliable solutions, they have earned a solid reputation in the industry. Whether it's for installation, repair, or maintenance needs, customers can confidently rely on Sunrise Heat & Air for all their heating and air conditioning requirements.
Overview of Sunrise Heat & Air complaint handling
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Sunrise Heat & Air contacts
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Sunrise Heat & Air phone numbers+1 (727) 371-4199+1 (727) 371-4199Click up if you have successfully reached Sunrise Heat & Air by calling +1 (727) 371-4199 phone number 0 0 users reported that they have successfully reached Sunrise Heat & Air by calling +1 (727) 371-4199 phone number Click down if you have UNsuccessfully reached Sunrise Heat & Air by calling +1 (727) 371-4199 phone number 0 0 users reported that they have UNsuccessfully reached Sunrise Heat & Air by calling +1 (727) 371-4199 phone number
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Sunrise Heat & Air address1116 Nebraska Ave, Palm Harbor, Florida, 34683-4031, United States
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