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Sunocogas station services

1
S Jan 08, 2020

Horrible service on Dec 26, 2019 at the Sunoco at 9278 Limeridge Road, Mantua, Ohio 44255.

On Dec. 26th 2019 at 5:15 pm I stopped at the Sunoco at 9278 Limeridge Road, Mantua, Ohio 44255 to get gas and clean my windshield for my car. I received gas but was unable to clean my windshield because ALL windshield stations were empty of water or solution. I asked the Sunoco worker behind your cash register/counter (working for Sunoco) who said "it's been like that all day". I asked if something could be done to help me clean my windshield and he said "no". I asked him for his manager number and he gave me the telephone number as 330-298-1582. I called and he said "they were not responsible for filling the water in the windshield washer bins". Sunoco customer service training seems to have been forgotten with responses and lack of customer care like this. This is totally UNSATISFACTORY and I'd believe you would agree.

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