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Sunoco
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1.3 228 Reviews
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Sunoco complaints 227

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G
1:10 pm EST
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So this morning I went to get a pack of backwoods -After she went to pass them to me When I went to grab it she asked for ID: I pulled out my ID & went to hand her it & said i guess your new here everyone knows me here she grabbed the backwoods back and said I don't have to serve you! which is nonsense because I took My ID OUT & handed her it !! Right after...

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W
7:46 pm EST
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Regular gas is not giving good average . Specially in this sunoco gas station . Gas quantity is wrong or either gas quality is poor . I am a regular sunoco gas customer and am a taxi driver . So plz send some team to this gas staion and check wts wrong with regular gas . I aways use sunoco gas from two location 1 center city philadelphia broad st and...

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V
11:56 am EST

Sunoco pricing/associate behavior

I had to do some quick shopping on my way to work. I chose my product and the associate scanned it without even looking at me because he was having a conversation with another associate. When it came time to pay, I handed him my EBT card and he became upset with me. He then cancelled my order and rang up something completely different and then slid my card. When he returned my card he and I began to leave, he told his associate that he, "Didn't give a F***" about what he had done. This is poor customer service and I experience situations like this a lot when I have to shop at this location.

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M
8:36 am EST
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The place is filthy, the counter where you check out at is so dusty that you can write your name in it, the coffee area is disgusting it looks like it hasn't been cleaned in a long time, the out side trash over flowing and the front entrance has so many cigarette butts. I stopped to get cappuccino 2 days in a row and I got mostly water because the machine...

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M
6:41 am EDT
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The coffee area is filthy, the doors are off the cupboard and you can see the trash over flowing, floors don't look like they've been mopped, instead of cleaning the store the employees are outside smoking all the time. It needs a very good cleaning, I stop going there, I'd go there every morning for coffee and my lottery ticket and always got my gas there.

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R
9:23 pm EDT
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I have been using this Sunoco gas station everyday since I rented my apartment nearby, countless times the cashier, white with glasses, older maybe 40-50 always pushed me away from taking my receipt, saying things like "don't need this right", and time after time I see larger and larger charges for simple items I pickup in-store. This last time, which I...

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R
1:14 am EDT

Sunoco employee

it is 10/10/19 1:06am two of the employees were making disgusting jokes about under age girls and needs dealt with right away. they were saying how "if a girl is old enough to cross the street she is ready for the meat" and "if her age is off the clock she is ready for the cock" i have a 6yr old daughter and had a very hard time not beating the absolute snot out of these dirt bags. watch better who you hire even as i type this I'm considering beating both their [censored] that is terrible to say especially in front of customers.

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S
9:45 pm EDT
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I was just at the self service pumps at the station. All of the pumps have clips to allow you to lock the pump, so you don't have to hold the pump. The pump never shut off when my tank was filled and gas started flowing out of my tank and all over the parking lot. I told the attendant and he told me that was my fault and to move my car. He proceeded to put...

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S
11:13 am EDT
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Sunoco lottery payment

I played my lottery at the Broad & Master location. I went to cash my ticket on Sat 10/05/2019 and was told I can cash it if I give him cash for cashing my lottery. I told the young man I was going to report this store. If it happen to me I know it's happing to other people. unhappy with this Sunco, because I go there all the time. It's sad to know that your workers are asking for money to do there job. Please talk to your cashier and let them know they are making the company lose money. Thanking you in advance.

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B
10:54 pm EDT

Sunoco stores first aid kit

I needed rubbing alcohol and came into store to see if the store had any. I looked the store doesn't have rubbing alcohol for sale. So i went to front desk and the merchant. ( a plus size white man with brown/black hair) i ask him id the store ita self Had any like possibly behind the counter or in the back. He tells me no so i ask well do you have a first aid kit. I thought maybe a first aid kit would have. Rubbing alcohol. He looks and says we also don't have a first aid kit (and randomly adds in there that they don't have bandaids either) i just felt that thats not right because what if i had got hurt.

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M
9:32 pm EDT
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Sept 14, 2019 I was charged $90.00 for $50.00 gas. Boy came up to me and offered to pump the gas. He continued to pump gas on my credit card for someone else. Gas station owner said he is not responsible. Do not go to this gas station. It is in a bad area with lots of crime. Service is terrible. I would like my $40.00 reimbursed. Unfortunately, I paid with my credit card at the pump and did not get a receipt.

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A
2:28 am EDT
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Hi Im a regular customer who has been shopping at sunoco on 2547 2nd ave right next to guss hot dogs. Im really tired of people who run this place and people who work here their pumps dont work people in the store have no knowledge what's going on except the manager ravi who is always there who is the best i still go there only because of him. He is very...

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J
5:00 pm EDT
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I had purchased an item and was not given a bag i then asked the store associate Lacey if I may have one with a bit of a tone as her behavior at that point seemed very rude she then called me a smart [censored]. I then walked to my car and was going to let this go but decided to apologize and said I had a lot going on and she was still very rude by saying"...

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R
10:07 am EDT
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my name is sarah cox. i am a former employee of the sunoco in cocoa beach, florida. last week, i quit due to the conditions i was put in, and how i was treated. i was leaving for hurricane dorian, and my assistant manager Paul Bush was giving me a hard time. earlier in the morning that day, he had came out before i started my shift and started to tell me...

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5:04 pm EDT
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Sunoco letter of intent to purchase business medford sunoco

We signed letter of intent to purchase Medford Sunoco through Nationwide Brokerage Group (Mr. Jose Pagan President) on 7/29/2019. We also have $2500 deposit for the purchase. We had 14 days due diligence to review the business. After talking to original owner, we concluded that business is not profitable for us. Therefore, we canceled the letter of intent on 8/1/2019. We were promised by the broker Mr. Jose Pagan that the deposit will be disbursed by the court appointed accountant by 8/15/2019. We inquired about the Status of the payment, we were told the deposit check is in the mail. We never received the deposit check by 8/15/2019, so we contacted Nationwide brokerage group again, we were told the deposit will be received by 8/25/2019. We never received the deposit check by 8/25/2019. We contacted Mr. pagan several times on 8/28/2019. After several attempts by and our attorney Mr. Robert Nisenson, we received the email stating check is in the mail coming from Virginia, his accountant. Today is 8/30/2019 and we have not received the deposit of $2500.
Mr. pagan (Nationwide brokerage group ) is soliciting Sunoco businesses and collecting deposit, and not refunding the deposit.
My name is Raza Hussain
364 Spotswood Englishtown Road
Monroe, NJ08831
Tel: [protected]
Email: [protected]@gmail. Com

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Update by My name rhussain
Aug 30, 2019 5:19 pm EDT

We signed letter of intent to purchase Medford Sunoco in New Jersey on 7/29/2019. We gave $2500 deposit along with letter of intent to Nationwide brokerage group(Mr. Jose Pagan). We had 14 days to review the business. After talking to business owner, we concluded that business is not profitable for us. So we canceled the letter of intent on 8/1/2019. Mr pagan (Nationwide brokerage group) promised the deposit of $2500 will be disbursed by his court appointed accountant by 8/15/19. We never received the deposit by the above date. We contacted Mr. pagan, we were told the check is in the mail. We contacted Mr. pagan again, we were promised the deposit check will be disbursed by the accountant and we should receive the deposit by 8/25/19. Our attorney try to contact Mr. pagan, he finally contact us with the same answer, the deposit check is in mail coming from Virginia. Today is 8/30/19, but still have not received any check. Nationwide brokerage group is soliciting Sunoco business for sale. We hope Sunoco look in to this matter. The Nationwide brokerage group is not fulfilling their commitment to refund the deposit.

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A
1:46 pm EDT
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I would like to Lodge a complaint with you concerning one of your staff at the Cocoa Beach Sunoco Station 5625 N Atlantic Ave, Cocoa Beach, FL 32931 On todays date 8/23/2019 One of the Acting Managers Paul Bush very rude and disrespectful to me as I came as I do everyday to buy a Coffee from your Business.. His mannerism is very negative generally as you...

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M
3:01 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

This gas station is awful. They have posted hours but never keep them. Instead, they keep a sign in the window around the clock that says "Be Back in 5 Minutes." I live nearby so I've tried this place over and over, only to constantly see customers trying a locked door while shaking their heads and mumbling about this happening "again." The last time I wa...

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J
2:51 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Went to the gas station on 07/12/19 and used my card to purchase a pack of cigarettes used my card and it said excipiented but it froze and I couldn't get them and a lady in the store bought my a pack bless her heart, ok then I left I go get my mail open up my bank statements find out the debit machine to money out of my account anyway the same day it took $ 10.97 and fee amount for$ 5.00 I hope you can help Thanks

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L
7:05 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I filled up my tank yesterday in Olney, MD and when the gas completed with filling the tank, it clicked (as it usually does when it's complete) and I then pulled out the gas pump. The gas was splirting out everywhere. The gas was all over me and my car and everything in the area. I tried to find a way to turn it off but was unable to. I was screaming for...

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J
12:31 pm EDT

Sunoco fuel rewards

Started pumping gas with using my cents off rewards card and the pump would only let me get $4.27 and then the pump shut off on its own. I never hung up the nozzle and all prices for grades of gas was reset. I left nozzle in my tank and went back into the store to tell the cashier and she came out and checked it out and there was nothing she could do. I would like my cents put back on my card because I wanted and paid for &25.00 with of gas and only got &4.27. They said I would have to contact Sunoco to get my cents off put back onto my card. Low and behold no one is available to answer me until Monday and today is Saturday. Real nice they don't have anyone to answer or help me get my cents off put back onto my card until monday and I need gas now. Someone should be available for situations like mine.

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Overview of Sunoco complaint handling

Sunoco reviews first appeared on Complaints Board on Aug 22, 2008. The latest review Gas station authorize, hold on my card and Sanicle not able to provide documentation for avoided transaction was posted on Feb 13, 2024. The latest complaint price was resolved on Apr 10, 2018. Sunoco has an average consumer rating of 1 stars from 228 reviews. Sunoco has resolved 16 complaints.
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  1. Sunoco contacts

  2. Sunoco phone numbers
    +1 (800) 786-6261
    +1 (800) 786-6261
    Click up if you have successfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 786-6261 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number
    Customer Service
    +1 (800) 278-6626
    +1 (800) 278-6626
    Click up if you have successfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 278-6626 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number
    Consumer / Personal Cards
    +1 (800) 935-3387
    +1 (800) 935-3387
    Click up if you have successfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 935-3387 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number
    Commercial / Business Cards
    More phone numbers
  3. Sunoco emails
  4. Sunoco address
    1735 Market Street Ste LL Mellon Bank Center, Philadelphia, Pennsylvania, 19103-7583, United States
  5. Sunoco social media
Sunoco Category
Sunoco is related to the Oil and Gas category.

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