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Sunbeam Products

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Customer Service

+1 800 458 8407 (Appliances - Kitchen & Irons)
+1 800 892 7684 (Bedding)
+1 888 264 9669 (Canada, Heaters, Humidifiers and Fans)
+1 866 537 2249 (Sunbeam Pets)
+1 800 667 8623 (Canada, Appliances, Bedding, Irons, [email protected])
6655 Peachtree Dunwoody Road
Atlanta, Georgia
United States - 30328

Complaints & Reviews

blinking controls, not heating

I purchased this twin size Sunbeam electric blanket because the heat
helps the pain of my fibromyalgia, a muscular pain syndrome. After
just a few nights, it stopped heating, and the controls just continued
to blink. Couldn't turn it on or off. I unplugged it at the outlet and
at the bottom of the blanket; plugged it in again, and the same thing:
blinking and no heat. Will I get re-embersed? It was a gift, so I don't
know what it cost. But I need the heat! And I can't afford to get one for
myself.

heating element

We bought a mrcoffee FTseries for about 50.00 55.00 2 years ago. One day it would not work. The heating...

electric range

I ORDERED A SUNBEAM ELECTRIC SMOOTH SURFACE RANGE FROM AJ MADDISON A YEAR AGO...I PAID THROUGH THE NOSE FOR IT TOO. IT CAME AND WAS SET UP AND I WAS THRILLED...THEN I COOKED ON IT AND IT'S BEEN A DISASTER EVER SINCE. THE OVEN BURNS OR UNDERCOOKS EVERYTHING AND EVEN THE LOWEST SETTING ON THE BURNERS BOIL. YOU CANNOT SIMMER AT ALL. NEEDLESS TO SAY I CONTACTED THE COMPANY THROUGH PHONE CALLS AND EMAILS. THEY GAVE ME THE NUMBER OF THE LOCAL REPAIR THEY USE. I CALLED AND WAS TOLD THEY NO LONGER DID REPAIRS FOR AJ MADDISON...SO I CALLED AND EMAILED MORE TO NO AVAIL. FINALLY I CALLED A LOCAL REPAIR SERVICE HERE AND PAID FOR A SERVICE CALL. ONLY TO BE TOLD THEY COULD NOT GET PARTS FOR THIS 1 YR. OLD STOVE...I NEED NEW THERMOSTATS FOR THE OVEN AS WELL AS THE STOVE TOP. HE SAID I MAY BE ABLE TO GET THEM THROUGH SUNBEAM DIRECTLY BUT THAT THE OVEN ONE IS APPROX. $300.00 AND HE DIDN'T KNOW ABOUT THE COOKTOP PRICE...PLUS SHIPPING, PLUS SERVICE CALL, PLUS LABOR...I AM BEYOND FURIOUS...IT WILL BE CHEAPER TO GET A NEW STOVE. WHY DO THESE COMPANIES CONTINUE TO GET AWAY WITH THIS? DO I HAVE ANY RECOURSE HERE? HELP PLEASE

control light blinks

I have a Sunbeam that I bought back in 2008 used it one season packed it away and didn't use again until...

these new electric blankets are a rip off!

I've purchased 3 electric "warming" blankets since January or February of this year. I have listed them...

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multiple product failures!

Below is a history of my complaints with Sunbeam: Dear Laura L.: Thank you for your response. As wa...