The complaint has been investigated and
resolved to the customer's satisfaction

Resolved Summer Bay Resort — scam and cheating

I bought the vacation package in return I would only have to listen to a 90 min presentation. I had 3 vacations and one was to a destination of my choice. The problem is every time I want to go to a destination of my choice they won't or can't give me my reservation. Everytime I call all they want is more money. I haven't gotten my $350 dollars worth and they won't give me it back. The supervisor Gina was rude and argumentative. Don't ever use these crooks for anything. If you already have contact the BBB they will eventually have to do something about them.