Ordered custom jeans and took great care to give them the specific measurements I wanted, even providing pictures. They missed the waist by 1/2", the length by 3/4", and the thighs by almost 2". When I sent them proof of their egregious mistakes, they went into a strategy of deny, delay, deny. Forcing me to send over 15 emails. Their stated policy is, ""If the measurements of a garment differ significantly from the measurements submitted, the company will replace the garment free of charge."" Yet they refuse to do anything to correct their mistakes and I have a $121 pair of useless jeans.
Recommendation: Stay very far away, if they make a mistake, you own it.