I come to this place often as I live close and enjoy coming to Barnes and Nobel which it is attached to. My most recent visit I had my order taken by Serena, a blond barista. She was rude and curt. Just generally unpleasant and in need of serious retraining regarding her attitude. I am not expecting or wanting anything special, in fact, I would prefer indifference, but her rolling her eyes while I order I could do without.