CB Bars and Cafes Starbucks Complaints #142-161

Starbucks review: Paid for a drink I never received.

lassus.c of South Bend, US

Jun 02, 2021 1:52 pm UTC

Verified customer

on May 28 2021 I ordered a drink from the Starbucks located on 5319 N MAIN STREET MISHAWAKA IN.
When I arrived to receive my drink I was told they did not have a order for me. They suggested I ordered at a different location by mistake. I pulled up my order and assured them this was not the case. Your app even provides a map with a red dot locator to assure you know where you have placed your order. I was told I could place my order again. I replied no thank you. I was told I would cancel my first order and place a new one. I am unsure why I have to cancel a order you do not have! amazingly I was still charged for this order! a order they assured me I had not placed. I would like to be refunded! [protected] Lassus.[protected]@icloud.com

Desired outcome: refunded

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1800 787 289

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Australia

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United States & Canada

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United Kingdom

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Ireland

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Austria

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Germany

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China

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Indonesia

+81 120 336 388

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Japan

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South Korea

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UAE

+54 800 122 0129

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Argentina

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Brazil

+56 600 247 9600

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info@support.starbucks.com

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2401 Utah Ave., S Ste 800, Seattle, Washington, 98134, United States

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