CB Bars and Cafes Starbucks Complaints #282-301

Starbucks review: customer service

KellyLarue of Eugene, US

May 11, 2019 8:14 pm UTC

Verified customer

The service at the Fred Meyer store at 16301 SE 82nd Dr store in Clackamas, Oregon location is so abysmal and toxic I have decided to not fo there anymore. The staff is angry and rude. Today they left the an ingredient out of my caramel white Mocha so it didn't taste right. I do not believe this is a mistake. Instead they cheated me in a petty act of retribution for reasons unknown to me.

They may have a personal problem with me, I don't know, I am a frequent customer but even if they don't like me that is no excuse for their unprofessional and childish behavior.

I am only guessing at the reasons for their rudeness but it is worse every time I come in. I am assuming it is personal but whether it is or not I doubt that I'm the only customer with a problem with them.

This is not a behavior typical of Starbucks and I've owned a small business so I know how important customer relations are. One bad employee, in this case it is the manager, can cost a business a lot of goodwill.

This sort of staff problem always starts at the top with the store manager.

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Starbucks phone numbers

1800 787 289

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Australia

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India

1300 808 989

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Mexico

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United States & Canada

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United Kingdom

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Ireland

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Austria

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France

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Germany

+7 499 270 4040

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Russia

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China

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Hong Kong

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Indonesia

+81 120 336 388

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Japan

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Philippines

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Singapore

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South Korea

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Thailand

+971 80 074 292

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UAE

+54 800 122 0129

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Argentina

+55 800 777 8252

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Brazil

+56 600 247 9600

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info@support.starbucks.com

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2401 Utah Ave., S Ste 800, Seattle, Washington, 98134, United States

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