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Starbucks review: this guy wiped out his smile in no second and threw the 2 dollars to me...

54 comments
T
Author of the review
12:00 am UTC
Review updated:
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This is an unfortunate story about what happened this afternoon.

My wife and I went to a Starbucks at Georgetown, Washington, DC to get an iced coffee. I gave a cashier a $5 bill and a $1 additionally because my wife wanted to have some quarters for a parking meter. I didn't realize at first, but the cashier gave me the change but it was $2 short. She might have got confused because I gave her one more dollar for some more quarters. Anyway, we went back there and asked this middle aged guy working at the counter to give us back the two dollars. This guy wiped out his smile in no second and threw the 2 dollars to me. And then he slam shut the cashier ### about something. We just didn't want to make a scene there, so decided to get out pronto without confronting him.

Just wanted to share our unfortunate event with any of you.

Thanks.
taz

54 comments

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Yolonda Agee
Buford, US
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Jan 21, 2023 10:14 am UTC

One Jan 15. I waited 45 minutes to get the wrong drink and for the team to tell me what the had in the shelf they actually aren’t serving. The manager said he didn’t have time to give me my money back. I had to leave to make my flight. Horrible service and didn’t get my items

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far dhirah
MY
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Jan 21, 2023 5:40 pm UTC

she add on choc upside down without my permission .. i fill in the picture as a prove ,she not put choc upside down but put charge me in my bill?

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CameoSweets
Brooklyn, US
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Feb 02, 2023 2:46 am UTC

I ordered a vanilla bean frappacino at 2:28pm on January 26th, 2022 to be picked up by me and the Mattituck, NY location. Upon pickup at 2:35pm of the same day, the drink was chunky with what I hope was ice. I allowed to drink to then melt for the next 2 hours, but the chunks did not go away. I then had no choice but to throw it out.

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Matt Wilkinson
Turner, US
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Feb 06, 2023 2:09 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On 1/29/23 at 03:06pm I tried to use my January Tumbler to get a coffee at salt Lake airport Starbucks. This cup allows for free coffee in that cup for the month of January. The store told me they do not honor the cup. I am disappointed to pay for the cup and not enable to use it at your stores.

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Gracie Beth
Indianapolis, US
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Nov 27, 2023 7:54 pm UTC

Triple star points not showing up on triple star day ?

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Wade Essary
St Louis, US
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Dec 25, 2023 7:04 am UTC

Lied to .I was told I could return a gift card if it was wrong. No prob just take it to the store.Well it was wrong ang all they can make up silly excuses and lie. It's just 20 bucks . But I know how dishonest the company is.

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Robert Riffe
Covington, US
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Mar 24, 2024 1:39 am UTC

I do you send coupons love your white chocolate mocha. I love your cold vanilla and mocha cold in the 4pack bottles. in store purchases. My email is Robert Riffe20@gmail.com. If you have any feedback or coupons. Thank you for having a spot for me to respond

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Candace Boles
Westminster, US
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Aug 31, 2024 2:38 pm UTC

3rd time same girl. Just absolutely rude. I go to drive thru every morning 5 days a week. All I ask is to get my drink correct. When the barista won’t put it on the screen to see what she typed in. Is an issue. Her unwillingness to be pleasant in the morning and the drink to always be done incorrect.

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Marlene Paemoller
US
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Nov 18, 2025 1:32 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a hot sugar cookie latte and they made an iced one by mistake. When I said I would take it because someone else may drink it, they said the policy is they have to throw it down the sink!
How does this make any logical sense?
They would rather waste it (when it was THEIR mistake) than give it to the customer.

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Mja tone
US
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Jan 10, 2026 2:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I went into the Broomall Starbucks on Christmas morning to get an espresso and was told it would be 15 minutes, but I could get a regular coffee. This does not make any sense as it takes less than 2 minutes normally. I was a walk in!

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Ghost6632
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Jan 11, 2026 6:16 am UTC

Hi. My name is Zachary Goldsher and I am the owner of these account. I spent $25 at the Centereach Starbucks to reload my card and I bought a macchiato to complete my challenge and got 50 bonus stars. But I guess the guy wasn’t doing his job right and scanned the app, but they never came through. Can you help me?

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Jones, Hortense
US
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Mar 21, 2026 2:34 pm UTC

I am surrounded by 3 Starbucks, Sunrise, Plantation and Lauderhill in Florida, the white chocolate mocha is frequently not mixed properly mixed correctly, I usually don't find out until I reach the office by then it's too late to return it, the baristas need to be told in no uncertain manner that quality is important.

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Dennis Carroll
US
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Sep 20, 2026 2:27 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I waited 30mins for my coffee and the customers behind me got their coffee the left… I finally got mine and the cup was half filled and my order was completely wrong.. they didn’t care and I got my money back and left.. poor customer service and I will never go to the Waldorf Starbucks store #68748 …!This happened today 9-11-26 at 1:40 pm

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Ohvangogh
US
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Oct 15, 2026 4:38 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I would like to commend you for having such quality workers at the store up above. Especially the manager Kayle, and Elizebeth who is your DM. Both are the reason for quality and pleasantries at the store.

Steve

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