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Sprintcell phone family plan

1
M Nov 16, 2017

Good afternoon, looking for help desperatly. My name is mirna cruz, single mother who took a family plan with sprint. I was offered better service than metro pcs, with everything unlimited. They are charging me $2600 for almost two months, saying that sprint does not accept third parties like whats up, messenger or any phone card. So I am charge every call done by whats up or messenger as a long distance. Uncountable times I try to find answers with sprint and the stores but they are saying the same. The executive assistant of the ceo of sprint has offered me $600 for the bill. I know plenty people who have sprint and use the service like I do and never had this issue. Please help me. This has giving me many problems. [protected]

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