Spirit Delivery & Distribution Services review: Appliances delivery
Delivered refrigerator and stove from Lowe’s the delivery team spoke and understood minimal English making communication difficult. The stove was damaged/bent and the top was loose. (Not the delivery teams fault) Lowe’s ordered new stove attempted 2nd delivery stove was dented on the side. 3rd stove delivery today The delivery person tried to tell me there was nothing wrong with the original stove tried to explain that it was bent and too loose. They had me come out and look at the new stove same issue bent on both sides at the top. Appears to be a factory flaw tried explaining they did not understand. I side I was going to call Lowe’s They handed me their phone and someone from Spirit was on the line told me there was nothing wrong with either stove he was very rude I tried to explain the issue and he told me not the interrupt him. I hung up and hand the phone back went to Lowe’s and they took care of a replacement we a different stove. Discussed the need for a different delivery service Spirit needs to work on there customer service and employee workers they can communicate with customers.
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