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CB Airlines and Air Travel Spirit Airlines Complaints #242-261
Spirit Airlines

Spirit Airlines review: cancellation ( 1 comment)

T
Author of the review
10:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Booked a trip by mistake thru Travelocity. I called and explained what happened and Travelocity promptly cancelled trip for me. Told me to call Spirit about the one way portion of the trip. Called the very next day and talked to a rude agent. Was told there would be no refund or credits. Asked for a supervisor and was told they would definitely call me back. Still no phone call! They could learn a lot from Southwest Airlines! I have never been on one of their flights, and certainly never will!

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M
M
MkStItCh
Buffalo, US
437 comments
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May 31, 2015 6:26 am UTC

If you call right after booking they would have helped... What you did was wait until the next day and it was a Discount from Travelocity. Because it was a discounted price, they advertise that it is not refundable.
The agent was probably not Rude but was just following the rules.

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Spirit Airlines Category
Spirit Airlines is ranked 26 among 196 companies in the Airlines and Air Travel category
#24 Cathay Pacific Airways Cathay Pacific Airways #25 Avianca / Aerovías del Continente Americano S.A. Avianca Avianca / Aerovías del Continente Americano S.A. Avianca #26 Spirit Airlines Spirit Airlines #27 Viva Aerobus Viva Aerobus #28 Jetstar Airways Jetstar Airways

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bogus bait & switch practices!
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