Spinnaker Resortsrip off

Review updated:

Nothing would do my husband, back in 2005, but he had to have that timeshare that the young man presented so nicely.

We were guaranteed to have Royal Floridian Unit 321/03 on even years. As owners we, and all members of our family, could use any and all facilities of the resort 24/7, 365. This sounded great, since our daughter lived about an hour away.

About a month later our daughter’s marriage broke up. She needed a place to stay. It’s wonderful we have RCI. It’s not so wonderful. We don’t have RCI. Spinnaker has not yet turned in the paperwork. We thought since they have not fulfilled their end of the bargain, maybe we can still get out of ours. NO!!

We contacted the BBB and the Florida Attorney General and were informed Spinnaker was in the right. We had to have cancelled 72 hours after we signed the first document, NOT, as we thought, 72 hours after they delivered the finished documents to us.

Finally, 18 months and one phone call a day, later, the Loan Administration Department, advised us they were cancelling our Purchase Agreement, but ‘all money received to date would be retained, not as a penalty, but as liquidated damages.’

“IT IS FURTHER UNDERSTOOD AND AGREED THAT ALL PARTIES ARE RELEASED FROM ANY OBLIGATION PERTAINING TO SAID PURCHASE AGREEMENT.” Somebody forgot to tell Concord Servicing Group, Paradise Valley, AZ, because they placed a mortgage default on my credit report. NOW try to buy a home.

My Pals, steer clear of Spinnaker Resorts, Summerbay Resorts, and Florida Discount Lodging among others. I have been scammed by the best and the worst.


  • Ja
    james Davis Aug 15, 2008

    You were in the wrong. Why are you blaming Spinnaker. We Bought and love it.

    0 Votes
  • Ho
    holidayinnandout Apr 11, 2009

    We scheduled a stay in Daytona, Florida to view a time share through Spinnaker at The Floridian.
    We were promised 4 nights, $50 in food vouchers, and $20 in beach vouchers.
    We were to arrive on March 31, 2009.
    We purchased an extra night to make it 5 nights total.
    Someone called on March 30th to make sure we were coming.
    On March 31st when we were driving through Georgia and almost there, someone from Spinnaker called our home phone and said the following, "There has been a change. You will only be able to stay for the original 3 nights. I am giving you a refund for the extra night you purchased. If you have any questions, call XXX-XXXX."
    We called and told the person that we have a contract, and Spinnaker is breaking the contract.
    It was useless to talk to her or anyone else associated with Spinnaker.
    I wouldn't buy a cardboard box from Spinnaker
    While I was waiting for The Floridian rep to help up with the room reservation at El Caribe (5 miles away), I looked at the people sitting and walking in the lobby.
    Their guests looked bored to death like they couldn't wait for their week to be over.

    -1 Votes
  • Tr
    Transplant Jul 20, 2010

    It's amazing how peopole take something and flip it around to their benefit. Main post you were buying a timeshare week not a condo. take some responsibility for yourself. If you buy a house do you just assume the bank has al the info they need for your mortgage??? and extra night post. Seriously!! your miffed becasue your free night stay couldn't be extended. You would have never gone if you weren't offered 3 free nights. And what contract were you under? Because you purchased an extra night? Do you tell the airlines when they overbook your flight that you deserve to be on that plane and to kick someone off? Nope. not going to happen. You sit and wait for the next flight. Yes the airline does compensate you but wasn't spinnaker doing the same by offering you a free vacation that you never intended on going on if it wasn't free. let's go old school hear and close this by saying " never look a gift horse in the mouth"

    0 Votes
  • No
    NO DICE CHIC Aug 26, 2010

    My mother and I purchsed a Spinnaker condo in 2005. The presentation that we got sounded wonderful. Call 24 hrs in advance and accomodation could be made. Well, I have called 24 hrs in advance, no dice. I've called 3 yrs in advance, and STILL, no dice. Seems they are booked up for 10 yrs down the road. What would be the suggestion from those of you who seem to have no difficulty? And, being in the wrong, I find it difficult to come up off monies for the upkeep of a condo that I haven't been able to use since it's purchase. AND, haven't been allowed to transfer my points either... hmmmmm. Would love to hear from some of you experts out there. I'm not saying that they are a bad institution, but I must say that I don't have a very "good taste in my mouth" after dealing with this particular group.---- Chattanooga, TN ---- "NO DICE CHIC"

    0 Votes
  • Ja
    Janice51 Jun 01, 2015

    Trying to get out of timeshare. Anyone knows what happens if you just quit paying maintenance fees?????

    1 Votes
  • Ma
    Marilyn Clevenger Nov 05, 2015

    WORST EXPERIENCE EVER! We had a reservation for 3 nights and 4 days to check out the Spinnaker Ormond Beach, FL resort. I return, listen to a 90 min. presentation on their timeshare and keep an open mind. Perfect, sounds great. When we got there, they didn't put us up in the resort like they said they were going to, they put us up in another hotel down the street. Very uncomfortable, no hot water the first day, uncomfortable and back breaking beds! UGH. This was a red flag to me and already not enthused about buying a timeshare from these folks. Oh, and this wasn't free, it cost us $300.00. First night, walked over to the resort just to see what there was to do and alas, there was nothing! They closed the bar at dark, the hot tub was closed too. All I saw was a pool table that took our quarters. So much for the first evening entertainment. Went back to the hotel in the low rent district and had an uncomfortable night sleeping. With sore backs, we went to the timeshare presentation the next morning, trying to have an open mind. We explained that we were a bit upset because we were told that we would be staying at the Spinnaker but were put elsewhere. The assured us they would look into it right then...but never did. Never even responded back to us on the issue. Our 90 min. presentation turned into 2 1/2 hours of pure hell. We told them we would like to think about it and was told that wasn't an option. The sales gal was rude and wouldn't take no for an answer. Finally, they gave up and we left. Funny side note, they brought in pizza for the presentation and when we went to grab a piece, they said our time was up! I didn't think they could get even more rude but they did! Further more, the price was 30k! hahahaha. Stay away from Spinnaker!

    0 Votes
  • Re
    Reviewer65597 Dec 04, 2015

    Continuous phone solicitation trying to get me to sign up for a 'free' trip that will cost me $199.00 in fees. Even after they were told 'no', they continue to call. This is considered harassment and needs to stop.

    0 Votes
  • Feeling Stoopid Dec 10, 2015

    Not to mention their free cruise certificate was just that...a free certificate for an expensive cruise. I can't believe we paid 300$ for 3 nights for a room worth 50 bucks. I feel like such an ***** paying good money to stay in a rundown hotel.

    1 Votes
  • Jn
    JNesmith Aug 20, 2018

    Just called the loan department about our account and the loan agent cussed at us. This is the 2nd time this has happened, by the same agent. A very unprofessional and shady company. I will be canceling all future deals with this company. I don't like being cussed at for asking a question. DONT DO BUSINESS WITH THEM!

    0 Votes
  • Po
    poppe Nov 12, 2018

    Do not buy this time share. They SELL most of their inventory to Interval and then tell owners of their timeshare that space is not available on your desired week, but perhaps you can get your desired time through interval. YES!! Interval has priority over owners.

    0 Votes
  • Ma
    Marti Thompson Sep 14, 2019

    I get calls every single day from some at spinnaker resorts.
    Please stop calling me.. I've begged them to take me off the list..
    The calls come from different SC towns.. used to be just bluffton or Beaufort..now the calls come from Blacksburg.. I have friends in Blacksburg so I hesitate about not answering..

    0 Votes
  • Ly
    Lynette7 Jan 02, 2020

    Bait and switch. I was told I could choose to stay at my choice of one of their resorts at Hilton Head. Instead I was put in SR Hotel. Smell was so bad after rooms had flooded we had to buy candles to mask the odor.
    Salesman from Ireland mocked us for coming to get "freebies" when we choose not to buy. He hinted he and his family were above that!

    0 Votes

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