SpicejetFraud and scam

G
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a verified customer
Verified customer

SPICEJET, a no frills airline eat up travel agents money in following way:

1] Take deposit from Travel agents and make their Web Log- In ID non- functional and compel travel agent to book with their call center and charge them a call center service fee of INR 50 per sector per passenger.

2] No one can know about senior management and can not approach senior management for any issue and no one from lower posts would revert to public.

3] Call center people will keep on hold to the clients and customers for hours and days and weeks and months and years.

4] They have a perfect way to fraud public.

SPICEJET MANAGEMENT NEEDS TO COME FORWARD AND TAKE SOME ACTION AGAINST THEIR CORRUPT SALES STAFF AS THEY OBTAIN COMMISSION FROM FEW CONSOLIDATORS AND AVOID DIRECT CUSTOMERS AND CLIENTS.

Responses

  • Ki
    kinna shah May 21, 2012

    what do u think? the fraud is done by top management by using call center people.
    i have checked so, many fraud activity done by them.
    1. cheating by reschedule.book ticket in advance say 2-3 months, once they get money they reschedule the flight so, 50% will make cancellation .so, they make money for cancellation. the amouncment done just when few days left.
    diffrent of rate is 3time more form prior bokkinng and current.
    further they also not refuning money when u go for cancellation of one trip when u have booked round trip.
    we have u unite and take this to consumer forum
    rgds,

    0 Votes

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