SpeedyPin.com — Very poor service!
I purchased a phone card from speedypin.com. I specifically chose their AIRES card for the lowest rate (9 cents US/min) to a UK cell phone so that I could contact my wife while she traveled to the UK. I bought a $20 card (with a 69 cent weekly surcharge). That works out to over 200 minutes of talk. I called my wife's UK cell phone several times over the course of FIVE days (that's less than 1 week so only one 69 cent surcharge). I talked for a total of about 40 minutes. My balance should be about $20-0.69-40(0.09) = $15.71.
Yet, my speedypin.com phone card told me that my phone card balance is about $11. I used the card for 20 more minutes talking to my wife. Then, I called speedypin.com tech support. They confirmed that I had been overcharged, and would credit my balance within 30 minutes...
The next day when I go to use my speedypin.com card, my balance is now $7 (it should be approximately $13.80). I immediately called speedypin,com tech support who AGAIN confirms that the balance is not right. She also claims that my balance was credited $3 the day before... So, if they had not given me that credit (which is wrong), my balance would $4 ($16 spent) for 60 minutes of talk. That is 23 cents per minutes... Almost three times what they advertised... She says that "speedypin.com will credit some more money to my balance". Not very reassuring that she doesn't seem to know how much she should credit. Sounded like they are going to put some more piddly money on my balance, keep overcharging me, and hope I give up.
SPEEDYPIN.COM appears to be a big scam, or at best, incompetent... Read the other complaints on this site!
More SpeedyPin.com Complaints & Reviews
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