The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Speedy-Repo.comrick

I contacted Speedyrepo to pick up a customer who didn't make their payments. because this customer left our are I looked online for a Repo company near our customer's current location. I ended up calling Speedyrepo to my utter dismay. While talking to the guy who answered the phone I asked him what they chatged to repo a vehicle. He told me everything except they charge a contigency fee. Being that I've never heard of this fee and their was no skip tracing involved and I knew the address of the customer I decided to use this shady company. Like clockwork they got the vehicle 7 hours after I told them where it was. However, I ies charge a close out fee of up to was told bu an employee named Amanda that the fee was 1600. After argiung and talking to rick who's proably the owner of this company they lowered the fee a little. They justify the fee by saying that if they don't find the car they don't get paid, however, most companies charge a close out fee instead. Speedy repo charges a percentage of the vehicle found, which is not clearly stated up front nor is it even close to reasonable. These guy's are liar's and are complete scam artists, if you use them you will get screwed.

Responses

  • Ms
    M.Summs Jun 28, 2012

    Wow! I have read all of the horror stories on Speedy-Repo Company and feel for each of the lien holders that were taken advantage of, there are plenty of professional repossession companies available through the following repossession associations, National Finance Adjusters, Inc. (www.nfa.org), American Recovery Association, Inc. (www.repo.org), Time Finance Adjusters, Inc. (http://www.timefinanceadjusters.com), Allied Finance Adjusters, Inc. (www.alliedfinanceadjusters.com). Our company is a member of three of these associations, a fourth generation company in our 80th year of business([protected]) that handles recovery work, remarketing, skiptracing/ locate/outsourcing and recover work for many clients across the country utilizing the best agents in these associations. Please always use a professional in your recovery work. If you select a agent in one of these associations and in the unlikely event there is a problem from the original agreement you made with the company you have the back up of the association to assist in resolving any dispute. Good luck in the future and always use a professional!
    Mark S. Summs
    Summs Skip and Collection Service, Inc.

    0 Votes
  • Sh
    Shannon36535 Dec 18, 2010

    Ive used 100's of repo companies in my line of work and Ive never heard of that. Usually if they dont find the car, they dont get paid. That is part of the repo business. I would most definately ask for a contract the next time around. You may way to find out if they are operating legally with insurance. Most shady companies like this dont and that is how you put them out of business..

    0 Votes
  • Na
    NationwideICURIPOFF2010 Mar 05, 2010

    All the more reason to close our borders including not allow BC to do business in the US. They just pulled the same situation with my client after quoting 500.00, plus key fees and 10-days free storage. They did ask me if it was a skip and since I completed the skip myself the answer was "no." They ran the account once and located the collateral. Now here comes the bill 550.00 repossession, 42.00 keys, 90.00 lock down fee and 1200.00 skip trace/contingency. I was told that their contact was written on a 4th grade level and it just didn't get it. Rick Green refused for me to talk to Adam who made the quote and the same with Doug.

    The is not over!

    0 Votes
  • Km
    KMC1 Mar 02, 2010

    This Speedy Repo quoted me $350.00 to pick up my motorcycle and then sent me an invoice for $2050.00 for skip tracing when I told them where it was. Every complaint I have read about these peole are true. This just happened to me on 2-26-10.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.