The complaint has been investigated and
resolved to the customer's satisfactionResolved Speedy-Repo.com — rick
resolved to the customer's satisfaction
I contacted Speedyrepo to pick up a customer who didn't make their payments. because this customer left our are I looked online for a Repo company near our customer's current location. I ended up calling Speedyrepo to my utter dismay. While talking to the guy who answered the phone I asked him what they chatged to repo a vehicle. He told me everything except they charge a contigency fee. Being that I've never heard of this fee and their was no skip tracing involved and I knew the address of the customer I decided to use this shady company. Like clockwork they got the vehicle 7 hours after I told them where it was. However, I ies charge a close out fee of up to was told bu an employee named Amanda that the fee was 1600. After argiung and talking to rick who's proably the owner of this company they lowered the fee a little. They justify the fee by saying that if they don't find the car they don't get paid, however, most companies charge a close out fee instead. Speedy repo charges a percentage of the vehicle found, which is not clearly stated up front nor is it even close to reasonable. These guy's are liar's and are complete scam artists, if you use them you will get screwed.