Spectrum.com review: Spectrum Internet

Turned in my equipment to the local store prior to my billing cycle in April 2026. They said everything was good. Now I’m being charged for a full month. They are trying to say that I still had 3 weeks left in the current billing cycle & im billed mid cycle! When I finally got a rep on the phone they refuse to fix my bill, say I must pay it & I can’t dispute it 1) why & when did this change to a mid billing cycle? 2) why didn’t the store review my account and update me I would still receive another bill and still had 3 weeks left in the cycle 3). They only call & text when I’m at work - when i try to call back after your working hours it either disconnects once u enter 1 to speak with someone or says they can’t find your account 4) insists they are sending me a bill by email but yet I have never received one the entire time I was with them (which was starting in 2017 & my bill has more than doubled per month since then) soooo glad I am finally able to leave spectrum their customer service is extremely poor!