Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Internet Providers Spectrum.com Complaints #2-21
Spectrum.com

Spectrum.com review: Mobile phone charges - returned

J
Author of the review
12:27 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In Dec 2025, I ordered a 17Pro Max iPhone, I returned the phone with in 5 days of receiving the phone, ordered a 2nd phone received, but Spectrum could not offer the service that I needed, both returns were received by Spectrum, a return of fees was given, now they are claiming they never received the 1st phone. Why would you give a refund if you did not receive the item, as of today they are still billing me as if I had the phone.

Desired outcome: The charges for the phone that was returned be removed from my bill ($1266.00)

Confidential Information Hidden: This section contains confidential information visible to verified Spectrum.com representatives only. If you are affiliated with Spectrum.com, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Spectrum.com reviews & complaints

Spectrum.com - hard core porn shows on tv 42
Spectrum.com - online payment is a rip-off! 105
Spectrum.com - picture loss, poor quality 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - false promotion 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - service outages 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - harassment/aggressive upselling/rudeness 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - billing
Spectrum.com - fails to pay refund 2
Spectrum.com - Billing
Spectrum.com - terrible experience! 4
View all Spectrum.com reviews and complaints

  1. Spectrum.com Contacts

  2. Spectrum.com phone numbers
    +1 (833) 267-6094
    Click up if you have successfully reached Spectrum.com by calling +1 (833) 267-6094 phone number 0 0 users reported that they have successfully reached Spectrum.com by calling +1 (833) 267-6094 phone number Click down if you have unsuccessfully reached Spectrum.com by calling +1 (833) 267-6094 phone number 0 0 users reported that they have UNsuccessfully reached Spectrum.com by calling +1 (833) 267-6094 phone number
    +1 (833) 224-6603
    Click up if you have successfully reached Spectrum.com by calling +1 (833) 224-6603 phone number 0 0 users reported that they have successfully reached Spectrum.com by calling +1 (833) 224-6603 phone number Click down if you have unsuccessfully reached Spectrum.com by calling +1 (833) 224-6603 phone number 0 0 users reported that they have UNsuccessfully reached Spectrum.com by calling +1 (833) 224-6603 phone number
  3. Spectrum.com social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  5. View all Spectrum.com contacts
Spectrum.com Category
Spectrum.com is ranked 5 among 53 companies in the Internet Providers category
#03 EarthLink / Windstream Services EarthLink / Windstream Services #04 iinet iinet #05 Spectrum.com Spectrum.com #06 Windstream.net Windstream.net #07 Windstream Communications Windstream Communications
Spectrum.com Alternatives
Optimum 1043 reviews Windstream Communications 198 reviews Hughes 646 reviews ACT Broadband 8 reviews ClearWire 21 reviews