Spectrum.com review: Mobile phone charges - returned
In Dec 2025, I ordered a 17Pro Max iPhone, I returned the phone with in 5 days of receiving the phone, ordered a 2nd phone received, but Spectrum could not offer the service that I needed, both returns were received by Spectrum, a return of fees was given, now they are claiming they never received the 1st phone. Why would you give a refund if you did not receive the item, as of today they are still billing me as if I had the phone.
Desired outcome: The charges for the phone that was returned be removed from my bill ($1266.00)
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