Spectrum.com review: Internet

In January of 2026 my bill for Internet Service was $86.24 (same as several previous months). It was $44.99 but that was a new subscriber rate. Then in May, without any warning they raised the bill to $111.25 (a 29% increase). I received no help from their robot and then in July another unannounced increase to $120. Again, no help from their robot who said they always send rate increase notices 30-days in advance (a lie because I never received a notice in my email or snail mail). So I called and waded through AI to get to a person and then another person who told me that once a bill is printed it must be paid regardless as to whether services were rendered or not. Also, my online account indicated that I had not returned the equipment for which I have a receipt dated 07/29/2026. On the phone they admitted that notice was in error and they do show the equipment being received. If you are thinking about using Spectrum be ready to be severely disappointed.