Sparkletts Water — over billing & customer service
I have been a customer of sparkletts water for almost 9 years. Twice they have billed me for a payment that they did not receive from a year ago. There billing always reflects a past due amount and when you bring the account to what you think is a zero balance per their customer service, they still show a past due balance.
Their customer service reps are idiots and do not know how to resolve billing issues.
It gets better, when you try to close the account they will not take back unopened bottles of water, stating that the fda ruling does not allow it, there is no such ruling. Then they charge you again for cooler rental, the unused bottles of water and then a bottle deposit!!! Even after you've closed the account.
This company is a rip off and should be put out of business.
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