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Spark Driver

Spark Driver review: Driver deactivated

R
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2:56 pm EST
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I was a full time driver for Spark. Loved it, with minimal issues and used it to support myself and pay all my bills. Even recommended it to friends. Then one day out of nowhere, my account was deactivated and the only notice I got was that "a customer or store reported an item of their personal property missing during a delivery". As if I'm some type of petty thief! I had only done 2 deliveries thar day and one of them was to a woman in an assisted living facility which had a locked door and she wouldnt give the pass key to bring her order inside. It took a bunch of time and calls before I was finally able to get inside the building to deliver her order. I really suspect she's the one who lied and claimed an item of her personal property went missing, although I have no way of knowing for sure. As if I could've stolen something in the whole 15 second interaction while she was there watching me the whole time?!? I never even set foot in her room! How would I have stolen something? Absolutely appalling to be falsely accused like this and have no one at Spark even give a flip. I've never stolen anything in my life, and never will. I've wasted so many hours appealing, only to get a crappy, awful, uncaring text that I'm still deactivated 10 days later that really shows they didn't even remotely bother reading anything I spent so many hours sending them. I even offered to go to the police and let them search me and all my possessions, car, home, etc so they could try to find whatever ridiculous item it was that allegedly went missing, to clear my name. Absolutely horrific treatment on behalf of Spark. Can't tell you how disappointed I am.

Desired outcome: I want and need access to my account back!! The policy regarding deactivation should be changed. You are screwing families out of the ability to pay their bills and feed their children over completely uninvestigated lies!!!

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