The complaint has been investigated and
resolved to the customer's satisfactionResolved Southeast Toyota Finance — late payments on credit report
resolved to the customer's satisfaction
I purchased a 2015 Camry in Jan 2015. Very happy with my car. Later on in 2015, around August. I had a change in income.. For a month and a half. So I was short on my payment. So instead of paying the full amount I paid $500. Leaving me a balance of $93. Including the late fee. I had reached out to Setf before I was even late. Just to make them aware of the situation I saw coming. No help there. Just told me to pay before 30 days. Well, I didn't pay the full amount.. So just recently in May 2016. Didn't really have any reason to check my credit. I did so because I had obtained some credit and wanted to see if they were reporting yet. I opened my account for my auto loan, and discovered that toyota had been reporting me late for 9 months for the $93. Even though I was still making my monthly payments on times. My account was in good standing with them until that one month. I take accountability on the partial payment. But why report me being late every month when I was making my payments. So my credit score has taken a big hit. I was preparing myself to upgrade to a newer Camry. But now this has happened. I've reached out to CS. No help there. I would have expected this from some buy here pay here places. But I'm shocked from what should be such a reputable company. This definitely will make a big decision on ever doing business with Setf/ world Omni financial in the future.
The complaint has been investigated and resolved to the customer's satisfaction.
More Southeast Toyota Finance Complaints & Reviews
- Southeast Toyota Finance - be careful
- Southeast Toyota Finance - financing rip-off
- Southeast Toyota Finance - worst customer service - - ever!!!
- Southeast Toyota Finance - excessive wear and use charges
- Southeast Toyota Finance - harassing phone calls
- Southeast Toyota Finance - new toyota corolla 2020
- South Eastern Toyota Finance - automatic payments
- Southeast Toyota Finance - do not use setf ever.
- Southeast Toyota Finance - Due to covid-19, the death certificates took longer than usual
- Southeast Toyota Finance - poor service and value of their customers