Souq.com — how bad is the qxpress can be
date: present days
Dear Souq & Qxpress,
I am seller from souq.com. Recently I am loosing lots of business because of amazing Qxpress courier!
As the attached screen-shorts, the shipment is ready since the moment I received AWB and I called souq and Qxpress both for schedule the shipment collection at the same date. But at the end of everyday, nobody come for pick up. You can see the timing, it was 10days!!! Then the order was cancelled!!!
Me, as a seller, am loosing money, business and trust from buyer
Souq, as a online sales website who have the chance to be NO.1 web in Middle East, loosing profile, business and trust from seller and buyer
Pls check and find a solution, let me know how you can improve
Pls stop loosing business and trust because of the unreasonable reason