Sony MHC-RV55/QCD

THIS IS MR SOUMIK CHAKRABARTI RESIDING IN NEW DELHI. I PURCHASE A SONY MUSIC SYSTEM MODEL MHC-RV55/Q. MY MUSIC SYSTEM IS CREATING PROBLEM FROM THE FIRST. I BOUGHT THIS ON 15TH JAN 2005. IT HAS BEEN REPAIRED SEVERAL TIMES DUE TO ITS CD LENSE PROBLEM, TAPE, PANEL ETC. MY MACHINE IS NOW AGAIN HAVING PROBLEM IN THE CD . CD TRAY IS NOT OPENING AND TAPE IS NOT PLAYING PROPERLY. THIS IS THE 6TH TIMES I AM SENDING IT 4 REPAIRING.
THIS IS SHAMELESS FOR SONY INDIA. HOW COME THE PROBLEM IS ARRISING REPEATEDLY. IF THE MACHINE IS HAVING FAULT FROM THE MANUFACTURE DAY IT IS YOUR DUTY TO REPLACE. I HAVE COMPLAIN LAST TIME ALSO BUT I DIDNT GET ANY RESULT.
SONY IS A BRAND NAME AND I AM ALSO USING LOT OF APPLIANCES FROM LONG BACK. SO, IT IS HIGH TIME YOU SHOULD LOOK INTO THIS MATTER.
O33-[protected]/ [protected]

Responses

  • So
    sonyindia May 12, 2010

    Dear Sir,

    Greetings from Sony India Team.

    Request you to contact our Customer Care Center 1800-103-7799 (Toll free) for assistance.

    Warm Regards
    Sony India Team

    0 Votes
  • Ta
    talli12345 Oct 25, 2010

    Ya saumik sony rv-55 was the worst experience as far as the system is soncerned. no matter the speaker sounds excellantly but the system is the pain.
    i have got hte lense changed within the warranty period. this was the mistake i made for having patience i should hav send the system a a gift pack to sony india to keep it their office so that they would relaise their mistake again and again. after the warranty period again same problem so got it change from authorized service centre spending 2500Rs. it worket for 2mnth or so and then same. noe got it changed from local mechanic after spending much on it. even that failed. many times i thought of sending it bach to the company.the speakers are excellant but of no use as the system is crashed. hence forth i dond believe in sony for their music system.

    0 Votes

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