The complaint has been investigated and
resolved to the customer's satisfactionResolved Sonobello Murray Utah — procedure gone bad
resolved to the customer's satisfaction
Aug 24, 2011 – Jun 7, 2011. by by visions at Citysearch. 1 Year out Sono Bello - Murray. So it's been a year since I had my procedure ! @ 6 months office followup. I was very happy but I still had a lot of swelling I figured going through winter and see how it goes another 6 months go by I start feeling like could wear shorts swimsuits and other attire that showed my body from chest to knee these were my problem areas. I look in the mirror in my tiny little pokka - dot bikini .. LOL ! ... all I see is lumpy & bumpy legs and my husband says what is that fat thing below you right breast? it looks like a flab of fat you need to go get looked at your body looks like they dug out fat not sculpted. so I called they made me wait 2 weeks to be seen this gave me time to get other opinions I went to several board certified surgeons they had the same reaction as my husband finally went so then I posted my experience on City Search because I was so upset for them making me wait 2 wks I received a call the day be for asking if I was coming in still I said of course why the office manager Heather called me personally she said because of the post I put on this site! I said that I was upset that they couldn't get me in sooner so she said come in we would talk. I went in june15 2011 to Sono bello they said that this can be normal to be lumpy and bumpy! I was not happy with that! asked what they would do? the doctor David Williams MD (aka ER doctor )He was rude he said I was hopeless he wouldn't touch me again! he said I was holding him hostage because I put this post on this site! then he walked out on me in room standing naked I asked to speak with office manager Heather she said that she was sorry that David doesn't have very good bedside manner and he is not going to be working there anymore! she said that she could see if another doctor could fix the lumps and bumps. she asked if I would show her problem areas in her office I removed my clothing she said she could see what I was talking about! I thought she sounded genuine when she said she would talk to corporate to see what could be done! Then she asked if I would remove my post on city search? I said sure because I thought she was going to take care of me! Then she asked what would make me happy I said That I'm not sure if I could get this procedure done again ! ( I was very Scared)I never said I wanted refund I was hoping they would maybe offer compensation out of good faith. she asked me so I left she said she would get back tome in a week or so so I wait 2 weeks go by I call her left message no call back then I just kept calling left messages. sometimes I would get ahold of heather she always said that corporate was busy because the were opening new clinic but she would get back to me! I'm still waiting.. in the mean while I have over $4000 dollars done to repair this mess!
Dr Robert Rodriguez board certified plastic surgeon has done a amazing job and my recovery minimal going to mexico in 2 weeks will be wearing bikini only after couple months of his procedure! wow thats what makes me happy!
I felt I needed to repost my review to all to educate that all lipolaser procedures don't result in a happy ending.
Dr Robert Rodriguez board certified plastic surgeon has done a amazing job and my recovery minimal going to mexico in 2 weeks will be wearing bikini only after couple months of his procedure! wow thats what makes me happy! All sono bello had to do is call me back make an effort to get me to new doctor Pay for redo! Just do what they could to make me happy and give me what I payed for! now the only thing they can do is help me pay for the extra cost I occurred when they could of done it them self!
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