Menu
Dr. Michael Gray Customer Service Phone, Email, Contacts
Dr. Michael Gray
reviews & complaints

Dr. Michael Gray
reviews & complaints

Dr. Michael Gray Complaints Summary

1 Resolved
10 Unresolved
Our verdict: If considering services from Dr. Michael Gray with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
File a complaint
Write a review
Verify
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Dr. Michael Gray. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews

Dr. Michael Gray complaints 11

Sort by:

Newest Dr. Michael Gray reviews & complaints

ComplaintsBoard
N
1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dr. Michael Gray Very unhappy about the consultation

I had a consultation with Dr. Gray for liposuction that was awful. They first have you watch a video of him discussing the surgeries that is way too long, about an hour. I understand he wants you to be informed but it could have been more concise. I started losing interest. When it was finally time for my consult with him, he spoke in circles about everything that was in the video. He went on to talk about things that were not relevant to my surgery. He talked about how patients get too much fluid while hospitalized and talking about bariatric surgery (not for me) but topics that did not pertain to me. It was daunting. After the consult, I was put into a room to discuss pricing. The lady was very nice. The whole process was about 2 and half hours-way too long. He is not board certified. I will not more forward with him.

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
L
9:35 am EDT

Dr. Michael Gray Facelift

I would not recommend this make shift operation. Not board certified, and think your having surgery and it's not a hospital. I paid over $8000 for a mini facelift, liposuction under my chin. I know have bumps and was not told to massage the area, which I read needs to happen. When I went in for recheck he was trying to sell me on another procedure to correct the issue. In addition, the initial consult I waited three hours and was asked if they could just send a quote without him even seeing me. That should have told me right there how this was going to go. After the surgery I went back because I thought I was infected, and waited over an hour in a room, in which the girl (which was also rude) put me in and didn't say a thing. Thinking is all over the place with analogies that are ridiculous. Do your research, and go to someone who is all there, and your not a number.

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
J
1:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dr. Michael Gray Horrible negligence bad surgery procedure lumps everywhere multiple health issues weight loss

Ever since I got the surgery Dr. Gray failed to tell me how to use the bathroom what not to take with certain medication‘s what to do basically all together i've been in the ER for over two years lost 30 pounds look worse than when I came into his office now battling with digestive disease as well as possibly autoimmune. I think this is the biggest joke the fact that this office is still open and he is ruining peoples bodies and their lives who the [censored] allowed this old chode to pretend he is board certified?

Desired outcome: shut down this horrible practice youre making everyone sick

Read full review of Dr. Michael Gray and 1 comment
Hide full review
1 comment
Add a comment
C
C
costmeticsurgerymalpractice
Bloomfield, US
Oct 26, 2022 4:16 pm EDT

when I was 19 years olds , I had received a fat transfer from Michael gray cosmetic surgeon in west Bloomfield township, MI. , I did not know he was not board certified even though he claims he is. I was well underweight to have the surgery,  he  did not turn me down and did not tell me how to do anything after the surgery. How to use the bathroom,  if I need to be active, neglected to tell me anything what do ever ,  therefore resulting in me being in the ER with nausea, constipation, dry heaving, pain and fat necrosis that is painful and has been here for years now and isn’t going away. I was bedridden in the ER for almost 3 years, in and out every week, got H. pylori , turned into ulcer, now have LUPUS SLE auto immune, Currently dealing with Many health issues after this surgery, and overloaded with medical bills but just want to get my story and complaint out there because he cannot keep doing this to other women. I feel I will never be as healthy or energetic as I used to prior to surgery. I was healthy ,now I am barely 100 pounds ,not able to gain weight , I just don’t want him to keep doing this to more people and I wish for him to be out of business.

Is Dr. Michael Gray legit?

Our verdict: Complaints Board's thorough examination reveals Dr. Michael Gray as a legitimate entity with notable strengths. Despite a 9% resolution rate on customer complaints, which invites a closer look, Dr. Michael Gray stands out for its commitment to quality and security. Clients considering Dr. Michael Gray should delve into its customer service record to gauge compatibility with their expectations.

Dr. Michael Gray earns 91% level of Trustworthiness

Perfect Trust Endorsement: Dr. Michael Gray achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Dr. Michael Gray has registered the domain name for anewyou.com for more than one year, which may indicate stability and longevity.

Anewyou.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Dr. Michael Gray website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Anewyou.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Anewyou.com you are considering visiting, which is associated with Dr. Michael Gray, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Dr. Michael Gray has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Anewyou.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The anewyou.com may offer a niche product or service that is only of interest to a smaller audience.
  • Dr. Michael Gray protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
V
11:37 pm EDT

Dr. Michael Gray Breast augmentation

Do not let him operate on you. Go to dr. Wolf!... I went in for a breast augmentation 5k, was lied to! He talked so fast, and didn't take his time. I was told I also needed a lift another $ 5k (wish I would have known he's not board certified plastic surgeon in michigan) was told 365ccs was what would be put in.. Woke up, alone, pants pulled down past my [censored], to I dont even know who (I think was lady from front desk secretary who knows), running in room where I was just left after coming to and immediately freaking out pulling my pants up, to obviously not in right state of mind two people basically lifted me off table, tossed me to my bestfriend and child's father and off I was placed in vehicle. I was just another guinea pig for him. I addressed my issue on follow up... He said they are still swollen and recommended to buy their expensive scar guard, however "I shouldn't need it once swelling goes down"... I address that I felt stitches on my right side of right breast either wasn't done correctly or stitches busted... He says "no, no, no its perfect"... Um mm I have a $10k botch job... Horrible, horrible scars and with still sooooo much extra skin. Not to mention I have air pockets everywhere... I went to see several dr. To fix this nightmare just for them all to say he only put 265cc (supposed to be 365cc, which he said was max I could get hmm then why the lift?)...10k botch job! Not to mention his free "consultations" sounded like he has said that same script for years, which should have been red flags every where... However I was naive because he was and still is known as the "best" according to 9.55 radio station! Worst decision in my life, hes supposed to make you feel and look more confident and sexy... False advertising... My breasts look like they were in a meat grinder.

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
A
12:22 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Never was Warned I wouldn't have a belly button, he throws it away unlike all other docs that sew it back in. He then makes a stick that indents to look like a fake bb that does not work, had 3 revisions none worked and there are hundreds of complaints of this. I also had to go to wound care doc and had skin turn black and die he was very mad I went there...

Read full review of Dr. Michael Gray
ComplaintsBoard
N
10:58 am EDT

Dr. Michael Gray High Grade Capsular Contracture Corrective Surgery

Dr. Gray performed surgery via the bellybutton to correct the high grade capsular contracture of my right breast. He assured me that this was an effective way to correct the problem. Two days post op I was in severe pain and had unusual swelling of my right breast. I contacted his office where they told me it was impossible to be infected after two days. They instructed me to keep taking the pain medication. I returned to his office 1 week post op. I was in more pain and more swollen and he insisted I was not infected. I cried thru the entire appointment and he gave me more pain medication and let me leave. I called another surgeon who told me I needed to be seen immediately. At my first visit he informed me of the correct way to perform the procedure I needed. The way mine was done is not approved nor is it capable of correcting the problem. The new surgeon continued to treat me for the next five months. I was severely infected and at risk of it spreading throughout my body. The surgeon could not risk going back in for fear of more infection. I remained on antibiotics for five months. I still have severe pain in my right breast. I am unable to do basic things like pick up my children, drive with my right arm, or turn my body for certain positions. I have retained an attorney, but Dr. Gray has failed to respond to both of the lawsuit notifications. At this time I feel that he is more then responsible for the damages he has caused me as a result of his negligence. Upon investigation of Dr. Gray I have come to find that I am one of many people he has injured. I believe an investigation into his surgical practices is in order.

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
R
5:50 pm EDT

Dr. Michael Gray Customer service

He did breast implant which was fine. Went back for consultation on other things. Waited over an hour in waiting room on 3 separate occasions, then almost an hour in room. He's not what the video shows in the waiting room. He's rude, scattered and so fast talking you cannot understand what he's saying. The video out front shows him in a suit in his office talking with his patients, that's not at all how he was the 4 times I saw him. He yawns and appears bored to be with you. I don't feel I can trust someone who seems to be 2 totally different people. Going somewhere else because of my gut feeling.

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
S
7:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dr. Michael Gray Severe allergic reactions, vision problems, eye infection

Here are some of the problems I have faced during the two-week- period:

1) Placing too much product in the wrong place under my eyes was the caused of a severe allergic reaction, vision problems, eye pressure, eye infection, lumps, headaches, and swelling, associated more with the injection technique, rather than the product.

2) Placing the filler without paying attention to the areas that needed to be treated the most, such as on cheeks and marionette lines.

3) Placing Restylane and Voluma in the wrong areas under my eyes and on my cheeks, changed the shape of my face and I don't like it. My eyes are still puffy and with lumps, and my cheeks look fat and asymmetric instead of defined, which make me believe that Voluma was not placed in the proper areas on the cheeks for natural results.

It is important to consider the amount of money and time I have spent with dermatologist, ophthalmologist, and in medicine. Just to mention some of the medication I have been taking:
-MethylPREDNISolone tablets
- Tobramycin/Dexamethasone (antibiotic for treating eye infection).
-Istalol/Timolol (to reduce high pressure inside the eye).

Read full review of Dr. Michael Gray
Hide full review
ComplaintsBoard
M
9:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So he talks fast? That doesn't mean he isn't a great doctor and cosmetic surgeon. I often judge a doctor’s office by their staff – first impressions and last impressions. These folks are knowledgeable. I have had some work by other types of surgeons, and understand they are fast talking, busy people. So I rely on their support staff to answer question...

Read full review of Dr. Michael Gray and 4 comments
ComplaintsBoard
A
6:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Please note the following correction: Dr. Michael Gray is a Fellow with the American Academy of Cosmetic Surgeons (I did a search at www.cosmeticsurgery.org) but he is not listed with the American Board of Cosmetic Surgery in Michigan, which is where he practices. (www.americanboardcosmeticsurgery.org) I apologize for the error, however, this does not erase...

Read full review of Dr. Michael Gray and 35 comments
ComplaintsBoard
A
6:10 am EDT

Dr. Michael Gray Liposuction on upper arms

Very dissatisfied with liposuction/smart lipo on upper arms. They are still the same circumference almost a year later. I experienced no skin tightening as promised by the advertisements for Smart Lipo, my arms are stil just as big, but now they look worse because the fullness has been reduced but the circumference is the same. I still can't fit my arms into shirts that fit me elsewhere, and my upper arms look like soft balloons when they are relaxed at my side. He said he looks at results based on the arms being held outward, but who walks around with their arms outstretched? Also, when I told him they were the same circumference, he said he never said they would be smaller, only that the fat would be reduced by 50-75%. Tell me, why would I undergo liposuction if it wouldn't make the area smaller? I was very specific about why I wanted the lipo done (size reduction) and at my consult he never said I shouldn't expect that. Plus, he's a really nice man when you first meet him, and if you are pleased with your results he's probably even nicer, but as soon as you make it clear you are not satisfied he gets very difficult to talk to and he will try to sell you additional procedures (Thermage or some laser procedure) to "enhance" the results. He gets rude and impatient. He has shown no interest in appeasing me, or in my obvious dissatisfaction, or even in my well-being as I am upset to have spent so much money and now I can't even wear tank tops without embarrassment. My arms look awful and he doesn't even care. He is only interested in himself and his ego. He had a MySpace page where he listed himself as his hero, but I mentioned how pornographic it was on another board and, lo and behold, I can't find him on MySpace anymore! He should be ashamed of himself. He's a doctor, not board certified in Plastic Surgery or Cosmetic Surgery, but a DO who does cosmetic surgery. He advertises himself all over the place and it seems everyone is so happy with his results, but if you look at www.doctorscorecard.com you'll see the other side of him.

Read full review of Dr. Michael Gray and 12 comments
Hide full review
12 comments
Add a comment
M
M
Mariav
Chicago, US
Jun 30, 2015 5:16 pm EDT

Please, when having any surgery, do your homework. For cosmetics results, only go to Board Certified Surgeons. You would not go to a foot doctor to remove s tooth. I have seen very bad work done by dr's want to be.

C
C
cindythenicelady
, US
Oct 18, 2010 9:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a scar from where my ex used to smuggle heroin inside my body through the airport. Dr. Gray turned it into a nice pouch to store my metrocard in. Dr. Gray is very nice, and he makes nice treats to eat because he is also a pastry chef.

Z
Z
ziggly
West Bloomfield, US
Apr 13, 2010 2:13 pm EDT

Dr, Gray has done my mother, and sisters surgery with excellent results. The woman above is upset that she was tols as my sister was that the skin tightening IS unpredictable and he recommends surgical excision if you want to definitely see results. She is just pissed that she made the wrong choice

U
U
UnluckyOnce
Plymouth, US
Feb 25, 2010 7:59 am EST

I don't know this Dr but I know from experience that if you want cosmetic surgery PLEASE only go to a Board Certified Plastic Surgeon. It may cost more initally but in the long run you will save dollars and tears by seeing someone qualified.

J
J
jasmin81
Edmonton, CA
Feb 17, 2010 7:49 pm EST

Thanks for those comments, plz people never stop writing. This helps

R
R
robin jet
West Bloomfield, US
Nov 05, 2009 4:41 pm EST

the guy is a pig! i wouldnt let him touch my dog! i know for a FACT that he has his employees write in to sites to make him look good. sooooo sad

E
E
eola32801
orlando, US
Oct 17, 2009 1:14 pm EDT

carrie probably work for him :)

E
E
eola32801
orlando, US
Oct 17, 2009 1:13 pm EDT

well smart lipo is a gimmick.. it does not really work... It intends to work only a very small area less than 500 cc... this is according to the manufacture of the equipment (cynosure ).. if you go online, you will see so many complaints about smart lipo. Smart lipo is pretty dumb itself... it s a sell gimmick and many people fall for it because they dont know any better

C
C
Carrie
Chelsea, US
Jun 14, 2009 5:51 pm EDT

Opps, I meant to say "ARMS" not "lips"

C
C
Carrie
Chelsea, US
Jun 14, 2009 5:50 pm EDT

My mom had lipo in her lips and under arm area and had great results. I had a hacked boob job from another doctor and Dr. Michael Gray fixed them. They are beautiful. He also fixed my acne scarring on my face that other doctors couldn't fix. If you look online, almost any doctor is going to have compliants. However, Dr. Gray performs surgery 3 days a week and with so many operations, of course you are going to see more compliants than another doctor who only does surgeries one day a week.

Tip: I picked my first boob doctor because he was nice and took the time with me. Was he experienced, yes, but only did surgery one day a week. In fact when I had issues with mine, he told me he couldn't fix them. Dr Gray redid them and had to sew muscle back to my breast bone. He knew exactly what needed to be done and make them look very real. I don't trust any other dr other than Dr Gray.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Dr. Michael Gray contacts

Website

www.anewyou.com

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.