Slomin’s review: Shady business practices

For such a big operation, you would think they would have their "ducks in a row" but they do not. Unfortunately, I had to deal with an inexperienced young technician that didn't repair a leaking oil filter on the first visit, which required a second visit from a much better tech to solve. Additionally, a crack in my tank was also initially detected, which then caused the need for a temporary tank and all of my freshly filled oil to be removed.

I was told I would receive a quote/callback to discuss a tank replacement, which was rejected since I had informed them I decided to convert to GAS. Slomin's claims they do not have a record of me informing them that I was converting to gas.They claim on my record there is nothing stating I am converting to gas, when this was clearly conveyed to them..."selective or non-existent note-taking" on their part will always suit their narrative, not the customer. You have been warned.

All I have to say is the transaction was SHADY as the tech just took my credit card and never provided a receipt or terms of service or explained anything about the temporary tank and I never signed or witnessed anything. Needless to say Slomin's completed subbed out the job, charged my card and then, days later, tried to charge me TAX to my Slomin's account because... the tech never handled the transaction properly so Slomin's can price gouge.

If that wasn't enough, after informing Slomin's I wanted the oil and temp tank removed since I was switching to gas after this horrible experience, and I didn't want get charged MORE for having the tank longer, they sent somone over to SPECIFICALLY FILL A TEMPORARY TANK THAT WAS 75% FULL IN THE MIDDLE OF THE SUMMER.

Think about this... is this the kind of business you want handling that smelly, messy expensive oil system you have or are maintaining? This experience was certainly more than enough to fully convince me to definitely DITCH SLOMINS and moreover... convert to Gas. Good luck!