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Firstly the call centre for unisa parcels just cut, secondly the delivery drivers lie on the waybill saying the customer isn't available at the delivery point, although I've been waiting at home for 4 days, each day it says it's "out on delivery", although I've never received a call or text saying they have arrived and need a signature for the package. Thirdly the operations supervisor Enrico never answers his phone and there's no option to leave a message on his line, it just cuts. I previously stayed in Jhb, and I've never experienced any problems with the skynet branch in Jhb.
