The complaint has been investigated and
resolved to the customer's satisfactionResolved Sittercity — Unauthorized credit card charges
resolved to the customer's satisfaction
I cancelled my account in December 2014. They have continued to charge my credit card after I terminated my account with them and my credit card had expired. To terminate an account, you have to submit a form. There is no email confirmation of me submitting this form so I cannot prove I terminated my account. Also, if you have a recurring charge, your credit card will continue to accept charges even if your card is expired and/or you have changed your credit card number. The *only* way to stop recurring charges is to terminate your account with the vendor (Sittercity) or close your credit card account. Beware Sittercity and carefully check your credit card statements for recurring charges you don't want. I have again tried to terminate my account with Sittercity. This is crazy.
The complaint has been investigated and resolved to the customer's satisfaction.