Sign Wizard Inc.
reviews and complaints

I place my order on August 12, 2021 they asked for half of the money in order to start working on the sketch, I have them the file of the picture that I want. Aug 16/2021 paid $120.
Two weeks later I asked for an update, the answer was that they were short stuff, on Aug 30 I got the first sketch, it wasn't what I wanted or think it. I asked if I can change the design because it wasn't what I wanted they say yes. September 24 asked for an update, no response. Sep 28 asked again for an update no response front Broke which is the person that is working on the sketch. Same day I sent an email requesting a refund to the manager. Broke answered on September 29 my emails requesting for an update saying that she still working on it. I told her that I prefer a refund, she said no problem but they only can refund $55 out of the $120 that I paid.
I believe that this is not professional and they didn't took any action until I requested my money back. however, I have to lose my money and time. I don't think is fair that I have to lose my money because they don't know how manage their business.

We ordered a sign from Sign Wizard who professes to be a Christian on all of his advertising. We ordered this sign in June 2016 and we we told it would take 6 weeks. That is when the lies first started. It took him 6 months to finally get us our sign. Every few weeks we would call the owner Bruce and he would not take our call but his gal would say " it's in engineering." A few times we were told it was in permitting with the town, this of course was just more lies. They did not pull a permit until after the sign was made and delivered to the sight just days before installation. When the sign came it was not as ordered or agreed to. Bruce said don't worry after we install it we will change it to read properly, just one more lie. We had agreed the sign was to be 8 ft tall leaving one foot on the bottom for a planter which in the end he refused to do. We were screwed all the way around on this sign. I must say I have NEVER been told so many lies by any one person or company in my whole life. Please do NOT do business with this company they are completly incapable of telling the truth. We got screwed, don't be his next victim !