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VistaPrint Customer Care Service

Vistaprint Ltd.

Vistaprint B.V.
Hudsonweg 8
5928 LW Venlo
The Netherlands

Waltham
Massachusetts
United States - 02451

Customer Support Phone Numbers

Phone:
+1 866 614 8002(USA) 0 0
+44 80 0496 0350(UK) 0 0
Work days:
Mon7:00 AM - 12:00 AM
Tue7:00 AM - 12:00 AM
Wed7:00 AM - 12:00 AM
Thu7:00 AM - 12:00 AM
Fri7:00 AM - 12:00 AM
Sat8:00 AM - 6:00 PM
Sun8:00 AM - 6:00 PM
 

VistaPrint Complaints & Reviews

Vistaprint / rude customer service

An
Anonymous181 on Sep 5, 2017
I run a business in London. I spoke with a gentleman who was kind enough to email me a copy of the design for my foam board that I had created and paid for. This was a PDF version and unfortunately I am unable to use a PDF version of this on my side for my business purposes and therefore...

Vistaprint / Nobody cares

Cl
claudie88 on Aug 29, 2017
oh god, what a bad customer service. The worst I have ever experienced. They often make mistakes and feel ok about it. This happened to me. My order wasn't shipped, it was their fault, but I wasn't offered anything in return, no refund, no replacement or resending the same product or free...

Vistaprint / one world - work life

De
Deborah Tania Hughes on Aug 8, 2017
Dear Sir/Madam, With reference to the above I set my own Business up & Visa Print produced my Business cards & secured my website address. Please note that I have reported this complaint & they have told me to contact Network Solutions in the U.S. which we have but did not get thi...

Vistaprint / business cards

Hr
HRS Construction on Jul 18, 2017
The quality of business cards were terrible..it was like paper on three different occasions, even after stressing my needs. On the fourth occasion, after throwing them in the bin, I requested a refund and they said that they weren't allowed to refund the whole amount. This company should...

Vistaprint / Avoid this horrible company!

Ki
KIch6 on May 30, 2017
I have ordered some invitations from this service Vistaprint and they messed up everything. I had to redo everything and I was extremely angry when they asked for extra money. I contacted them and demanded to speak with their manager but they refused. Then I asked their owner's contact...

Vistaprint / Reseller account holders

Ad
Addi Banks on Feb 20, 2017
Loyal Vistaprint customer since 2007, but I have to speak up now. I have paid to be a Vistaprint Reseller and you are not treating me like a business partner. I have appealed to you for over a year to allow Resellers opportunity to avoid having work in process items deleted. Yet saved and...

Vistaprint / Unauthorized credit card charges

Tj
tjhvan on Feb 15, 2017
A year ago I made a single order, for business cards, with VistaPrints which I paid for in full. For the past 11 months VistaPrints has been making unauthorized charges to my Visa for services I never agreed to. I contacted their customer service, who assured me it was being referred to...

Vistaprint / Visiting cards

Ba
Balaji ganesh on Jan 8, 2017
Ordered visiting cards 200 nose on were December 2016. Till it is not delivered. Called manylon times to customer care, only reply is " we will deliver in time" I am getting. Donto know at what time I will get from vistaprint. Moreover I had paid entire amount. This is nuisance...

Vistaprint / Vista print calendar uk

St
Stephen Guy on Jan 5, 2017
From: stephen guy +447899816980 102 brokes way Tunbridge wells Kent Tn4 0at England Account number 8789-3280-5556 Order numbers - 2bnqw-44a55-7t9 Clk81-54a38-8g5 57k9w-44a02-9g2 Dear sir madam I am writing this complaint and would seek compensation for the following: I would like to start...

Vistaprint / Business cards

Sc
Scott Ableman on Nov 11, 2016
This place is the worst. I had a bad experience with them years ago -- the promised discount was bogus and the paper/print quality was terrible -- but I foolishly decided to try them again because they had just what I needed and I was able to use their online tools to design and order it...

Vistaprint / Bad experience with vistaprint

La
Lara on Aug 23, 2016
Found this VistaPrint website and decided to give it a try. Ordered a photo book as a present for my parents for their 35 year anniversary. I placed my order and then I received a notification from this website that as a new customer I was offered some free cards. Since it was supposed to...

Vistaprint / Flash cookies

No
NoWayee on Mar 19, 2016
We went to the site and built some business cards. After completing the task, I erased the cookies that Vistaprint had placed on the computer. However, the cookie folder and its contents "device" and "cookie test" with the instruction "any connection" keep reappearing. I've spent the last...

Vistaprint / Unauth debits/free website trial

Eb
EBESTES on Dec 5, 2014
I had to have my Visa shut off 2.5 weeks after signing up for Vistaprint's Free website 30 Day trial. I should've done that before all the debits started popping up as there WAS no free anything, I was being charged the day after signing up. I had "assumed" I'd get a free 30...

Vista Print / Business cards

Sh
Shemel on Dec 17, 2013
Went to order existing business cards but needed to change my title, thought this would be an easy task. After spending a few hours trying to do so because I knew it couldn't be as difficult as I was making it out to be, I called customer service. Rudely said, no we cannot help you...

Vistaprint / Unwanted magazine subscriptions

To
TomW3 on Mar 14, 2013
Vistaprint signs its customer up for various magazine subscriptions without explicit consent. It is the default option upon checking out print orders and extremely difficult to identify and disable. Once checking out a print order, you are signed up for a 12 months magazine subscription...

Vistaprint Graphics Online / Services I did not sign up for

Ju
justice julie on May 21, 2012
I recently noticed on my checking acct. Statement a charge I didn't recognize. I called my bank who gave me a number associated with this charge that I could call. When I called it they said I had been paying for some kind of retail discount program through vistaprint. I asked them how...

Vista Print / Unauthorised withdrawals from my bank account

Jo
john a jones on Mar 22, 2012
i ordered business cards only about a month ago, and paid upfront via my paypal account, which is linked to my bank account, i was looking to start my own business at the time, but things changed, then out of the blue on 21st march 2012, i had an email from paypal stating vista print had...

Vistaprint / Vistaprint now forcing website onto andrea hudson piano

Fi
fizzyrose on Mar 21, 2012
After asking for a refund and compensation today, I have received two e-mails saying that my website has been reactivated, and that I shall be billed on 21/04/12. I have e-mailed the company to tell them I have not re-activated my account. I am still waiting for a satisfactory response. Perhaps Lori Holt can give me a call.

Andrea Hudson Piano Ripped Off By Vistaprint / Ripped off by vistaprint

Fi
fizzyrose on Mar 21, 2012
Dear Lori Holt, Can I have my money back please with compensation, so that I can start a new website with a more reliable company?

Vistaprint / Ripped off by vistaprint: unlawful retention of my money.

Fi
fizzyrose on Mar 20, 2012
Here is the complaint that I made to Vistaprint on 12/02/12, and I have not received any satisfaction regarding my complaint: I regard the retention of the money that I paid for this months subscription as unlawfully kept money because you have taken my money and not provided the service...

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