The complaint has been investigated and
resolved to the customer's satisfactionResolved shopper discount and rewards — fraudulent billing
resolved to the customer's satisfaction
My credit card account has been charged $12.00 per month since September, 2009 without my authorization/knowledge. I just happened to notice this charge on my credit card from shopper discount and rewards, I called the # to inquire what this was and came to know that I my credit card info was given to Shopper discounts when I was shopping on all posters.com.
apparently when a purchase is completed on allposters.com, a pop up window asks if you would like a discount on your next purchase. Apparently if you simply click on this pop up window, Shopper Discounts acquires your credit card info and begins charging your credit card account without your knowledge. The way this was done was not made clear or obvious and consumers are being cheated into this program- this is internet malpractice.
In the last year- ever since I was cheated into the rewards program, I have purchased nothing from this "discounts & rewards" company.
I called Shopper Discounts phone number and a representative offered to cancel my “membership” and refund the last 4 months of charge. I said I wanted all 13 months charges refunded. The person said she was only allowed to credit the last four charges over the phone and that I would have to submit a form, (that she would send to me) requesting a refund of more than four months of charges.
I contacted my credit card company to dispute the unauthorized charges to my account and came to know I was only allowed to only dispute the “LAST FOUR” charges to my account. It seems like shopper discount has mastered the art of swindling people and they refund charges of the last 4 months which are disputable via credit card companies anyway... That way there is no option for consumers to get their money back beyond 4 months
I WANT ALL MY MONEY BACK. I will fight this as far as I can go. If I get nowhere - either from Shopper Discounts & Rewards or my credit card company, then I will be contacting the frauds department of the Attorney's General of New York State & Connecticut as well as the Better Business Bureau of NY & CT to lodge complaints. I will go to various consumer forums and tell everyone how I have been cheated off my money.
I have not felt like such a fool in a very long time.