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Shopeewrong returned item

1
C Nov 22, 2019

This buyer ordered my kid's preloved crocs shoes, and schedule the shipping right away (nov.11). What i am complaining as a seller was that i received the "returned to sender" package for no reason. When we opened the parcel its a different item we even had a video opening it.instead of good condition crocs shoes, we got a very dirty cheap shoes.(see photos).i don't know who's to blame. When i tried to call the buyer's number i found out that she didnt ordered for it and someone's using random numbers. Shopee how do you approved accounts like that.please show concern also for sellers like me as this was not my first complain. Please take actions on this. We also think that the package that was so supposed to be returned was really tampered.

wrong returned item
wrong returned item
wrong returned item
wrong returned item
wrong returned item

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