9 of Sept 2019
I purchase a bed set from a seller, and i decide to cancel order
The customer service told me that, they cant cancel must Seller Cancel
so I just contact seller i wan change address and wish to cancel, but the seller reject my cancellation request
after that i call again CS they told me that i can cancel asking refund n return after seller delivery the goods, i double confirm with CS is it can, coz Im not happy with the seller attitude, i dont want buy from him anymore.the CS said sure can u can return n refund it
as a consumer i think i can refund / return also, so i just wait
but until today the Courier Service told me that good s have reach and seller press reject on my refund or return, and when i calling CS, she said no such rule to refund or return coz it is oversea seller, what is about this
infront said can after wait u said cant.
i feel this is such a dumb case, do i look like a noob consumer?
u all fooling me around?
Please dont fool ur customer, such a [censored] on this
Dont tell me sorry sorry sorry, i wan solution not apologize
i were planning to login in a report to tribunal or MCMC for the misleading issue