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Sheetz

Sheetz review: customer service/ food

M
Author of the review
9:19 pm UTC

Food was made very disappointingly. My wrap was literally thrown together and barely had any bacon on it let alone any lettuce or tomato. What did I end up paying for, the tortilla or the cold disappointment called food.
On top of that the customer service/ management was upsetting. Who ever was running the kitchen on December 25, 2018 at 9:30pm, a girl with tattoos, glasses and medium length brown hair down to her neck around 26 years old, was downright nasty. (yes this was on Christmas day and I've worked on Christmas day/ Thanksgiving many times, but it does not give your employee any rights to treat customers like they are a nuisance. You work in customer service.) I watched three customers wish her a happy holiday or merry Christmas and her response was "YEP" in an irritated tone. When it came to my food being called up my fiance asked about my milkshake, in which she responded, also in an irritated tone that "it hasn't been made yet and you're just going to have to wait"
I dont know who is running that gas station, but they need to have their employees have an attitude check or get rid of them. Seriously disappointing.

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Sheetz is ranked 93 among 103 companies in the Retail Stores category

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