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Sheetz

Sheetz review: Customer service, attitude and quality of food/drink

C
Author of the review
5:36 pm UTC

I come into the Weirton Wv sheetz on a daily (sometimes quite a fee times a day) with never any problems.

Today 03/09/22 @ 5 p.m. I asked the girl making my frozen mocha to add extra ice, blend on 4 and do the chocolate & peanut butter Swirl in my cup and on my whipped cream (I've been ordering the same drink for 4 years on a daily basis with no issue), she rolled her eyes and contacted another worker like I was bothering her.

She didn't make it like she was asked for 1 for 2 it's not blended all the way and has ice chunks, then I get to the register to pay and the short lady at the register came over and looked at my recipes like I did something wrong. Said they would have to charge me for it being made special (whatever I'll pay it Even though I've been ordering the same drink 2/3 times a day for 4 years), she got an attitude. So then I went to get my pack of cigarettes and the young girl was looking for them, the short older lady came back over and said "what do you want?" I said USA Gold Menthol 100's in a box, whe goes well they aren't there now are they? They are always in the same spot and you can clearly see they aren't, so obviously we don't have them. The young girl working gave me a look like I'm so sorry.

I've never been treated this way in all my years coming here, so I guess if she's going to continue to work there with her attitude and rude comments I will take my business somewhere else. I spend over $1,000 in this store a month to be treated like a piece of crap?

100% Unexeptable

Desired outcome: I want something done about the older lady behind the register, I'm not the only 1 she's been rude to. And my food and drink replaced with something for my inconvenience.

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