The complaint has been investigated and
resolved to the customer's satisfactionResolved Sharaf DG — online purchased laptop not delivered as promised!
resolved to the customer's satisfaction
Please refer, my online oder details of the purchase of HP laptop made with Sharafdg.
Online order no #W1094353 dated 05 Jul 2019
TAX INVOICE Details
VAT TRN No. [protected]
Date Tue, Jul 16, 2019
Al Bahia Address 1: Villa No 24 Breej Street Old Al Bahia
Product Qty 1
HP 14CE0010 5SV66EA i7/8/1T/4/14/PGLD
Harman Kardon ONYX S5 Prtble BTSpkr BLK
📦 Immediate Delivery
Express Delivery charges 11.00
AED 3, 010.00
Inclusive of VAT @ 144.00
This order was promised to be delivered within 05 working days but when i enquired after 10 day the store said the product was unavailable. Although they said that they were trying to get the product but there was no assurance of the time it would takw which is very unethical and unprofessional.
The complaint has been investigated and resolved to the customer's satisfaction.