The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sharaf DGonline purchased laptop not delivered as promised!

J Jul 16, 2019
This review was posted by
a verified customer
Verified customer

Please refer, my online oder details of the purchase of HP laptop made with Sharafdg.

Online order no #W1094353 dated 05 Jul 2019

TAX INVOICE Details
VAT TRN No. [protected]
Ref.No. OIER211160719014
Date Tue, Jul 16, 2019

Customer Details
KESAVAMURTHI KUPPUSWAMY
[protected]
[protected]@gmail.com
Al Bahia Address 1: Villa No 24 Breej Street Old Al Bahia

Product Qty 1
HP 14CE0010 5SV66EA i7/8/1T/4/14/PGLD
Harman Kardon ONYX S5 Prtble BTSpkr BLK
(Bundle offer)

📦 Immediate Delivery
Express Delivery charges 11.00
AED 3, 010.00

Inclusive of VAT @ 144.00

This order was promised to be delivered within 05 working days but when i enquired after 10 day the store said the product was unavailable. Although they said that they were trying to get the product but there was no assurance of the time it would takw which is very unethical and unprofessional.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Sharaf DG's response · Jul 16, 2019

    Dear Customer, we are concerned regarding your apprehension. Kindly share more details with us at [email protected] to have required assistance for your particular concern.

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