Service One Credit Union Members Reviews 2025

Latest Reviews and Complaints

C. Anderson

Verified customer

On August 1st, 2022, I was looking to pay off a loan with my debit card

On August 1st, 2022, I was looking to pay off a loan with my debit card. The payment was meant for *** Credit Union (***.org). However, I mistakenly clicked on a link for Service One Credit Union (***.com) and ended up submitting a payment through repay.io for a total of $335, including the service fee. I have attached an image that shows the payment going through on August 2nd.

Unfortunately, on August 3rd, I realized my error and immediately contacted Service One Credit Union's Customer Service. They informed me that the payment would not go through because it was not a valid account. They assured me that the refund would be processed by August 4th. However, as of now, I have not received the refund.

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How responsive is Service One Credit Union's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Service One Credit Union’s rated by members?

Service One Credit Union’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of members are dissatisfied with financial services.

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Service One Credit Union reviews first appeared on Complaints Board on Oct 22, 2023. The latest review On August 1st, 2022, I was looking to pay off a loan with my debit card was posted on Oct 22, 2023. Service One Credit Union has an average consumer rating of 1 stars from 1 reviews. Service One Credit Union has resolved 0 complaints.