The complaint has been investigated and
resolved to the customer's satisfactionResolved Select Portfolio Servicing — Extortionists
resolved to the customer's satisfaction
Where do I begin? I guess at the beginning. Hope everyone is ready for a true horror story worse than anything Hollywood could dream up. We purchased our home in 1998 from my parents. This is our family home that has been in my family over 35 years. We can afford our home and have paid faithfully for our home. In July 2005 we refinanced with Countrywide. No problem paid our payments until about 9 months later we got a letter from Select Portfolio Servicing saying that we were in default and they were going to foreclose. SURPRISE, who the h**l is Select Portfolio Servicing. Apparently they had bought our mortgage and low and behold we were told absolutely nothing about this transfer. We had been paying mortgage payments to a company that no longer owned our mortgage yet kept the money.
So begins our relationship with Select Portfolio Servicing. So we worked this out with them so we thought and paid inflated payments to make up for the payments that were somehow just lost in limbo somewhere. We never recovered those lost payments either. We kept paying our mortgage and about once a year we have to fight with them and show proof that we are paying our payments and go through the whole you now us fees etc... We paid these and kept hoping that eventually they would stop their games. No such luck.
Then in 2008 we get a notice that we have five days to move because they sold our house. What the F***. We call them and they refer us to their attorney who says that we had not make payments for six months so they foreclosed and sold our home. News to us because we had proof of our payments and were never notified of anything from Select Portfolio Servicing.
We went rounds with him and found out they sold it to their own bank. We sent all our proof and they agreed to settle if we gave them $26, 000. So we cleared our 401k and sent them themoney . Their settlement stated that they would admit no wrong doing just that we contested what they said. They set our payment at $1515 a month with a fixed interest rate of 8%. Not great but manageable. We paid these payments and then in Sept. 2009 we got a letter that they were raising our payments to $2200 a month. When we called they refused to give us an answer as to why. We struggled to make these payments and in April 2009 they suggested a loan modification back to where we had originally settled on a payment. They said that if we paid the payments for three months it would become permanent. So we paid and paid and paid and have been paying this payment every month since last April.
Then on 2/26/10 we got a letter from Select Portfolio Servicing that was sent on 2/22/10 that we had until 2/23/10 to pay them $55, 000 dollars or they would foreclose. No explanation just that they wanted $55, 000 three days before we even got the letter. But wait this gets better. On 2/27/10 some man shows up at our home that we have been paying for for 12 years and said he bought our house. Again what the F***. So first thing on Monday morning 3/1/10 (which was my birthday --Happy birthday to me -- not) we contacted an attorney. Yes I know we should have done this a long time before but we are honest and paid our bills and just expected the same in return.
Anyway come to find out they did sell our home on 2/25/10 to a third party, a day before we got their latest extortion demand letter. No notice of foreclosure, no sale date posted, just decided to sell it. Needless to say our attorney is filing a lawsuit first thing this morning and we are going after them with everything we've got. We owed $183, 000 on the house and got nothing but BS from them about everything yet they illegally sold it to some bottom feeder for only $72, 000. Makes not sense to me.
My warning is to anyone dealing with Select Portfolio Servicing, do not deal with them. Pay the money and get an attorney. They may act nice on the phone but it is all an act. They are out to *** over. You will never get the same person twice and never get the same answer twice. I do welcome and appreciate any advice anyone can give me on how best to attack these vultures.
Best of luck to you all, the best thing you can do is get away from Select Portfolio as soon as possible because they are CROOKS and terrorists !!!
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