We had a terrible experience with Select Home Warranty (SHW). Our refrigerator was broken, and a claim was filed on 2/18/2026. 2 days later, the technician finally responded, saying he wasn't available until 3 days later! After all the waiting and phone calls, SHW told us that because my 9.5-year-old refrigerator is still under the LG "10-year warranty", they don't cover. We need to call LG! The LG tech came the next day and told us that a 10-year warranty is only for the compressor. Problems like this always involve many components, but he could fix it for 550 dollars! So we reported back to SHW, but we never received any response! They refused to pay us ANYTHING for the claim up to this day. I called SHW yesterday (4/14, YES! 2 months later!), their representative still told me the same cheating message, "Please check your email, the reimbursement form will be sent to you in the next 5-7 days". I have been waiting and calling since 2/18 (today is 4/15)... If you think you won't be the victim, Good Luck!
Recommendation: Never again!